Especialización en Gerencia de Proyectos

Permanent URI for this collectionhttps://repositorio.uniagustiniana.edu.co/handle/123456789/3321

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Aproximación a la optimización de la gestión jurídica mediante soluciones tecnológicas integrales
Erika Marcela Cárdenas Ávila; Luis Felipe Diaz Mantilla; Laura Liliana Linares
Legal management in Colombia faces a contradiction that any user, specialized or not, has been able to experience firsthand: the regulatory framework has advanced toward digitalization, yet actual operating conditions remain shaped by technological, cultural, and institutional gaps that prevent these new conditions from being fully realized. This article examines how comprehensive technological solutions can bridge that gap through three objectives: diagnosing the current state of legal management in Colombia, designing scalable tools for document management, judicial monitoring, and process automation, and formulating organizational guidelines that ensure the long-term sustainability of those tools. The methodology follows a mixed-methods approach with an exploratory-descriptive scope, grounded in a bibliographic and documentary review of academic and institutional sources. The findings reveal that Colombia has made significant regulatory progress — including Agreement 001 of 2024 issued by the National Archive and the Strategic Plan for Digital Transformation of the Judicial Branch 2021–2025 — but that effective implementation requires technical tools articulated with organizational change management strategies. The central conclusion is that the digital transformation of the legal sector is not solely a technological problem: it is an interdisciplinary process that demands regulatory coordination, institutional leadership, cultural appropriation, and verifiable performance metrics.
Formulación y diseño de un sistema de potabilización de agua con energía fotovoltaica para la comunidad indigena Ichichon
Brenda Catalina Cárdenas Ramírez; Laura Ximena Murillo Luna; Leonardo Peña Traslaviña
Limited access to potable water in rural communities of La Guajira represents a significant problem that affects the health and well-being of the population. Therefore, this study aims to design a proposal for a drinking water treatment system for the Wayuu indigenous community of Ichichon, located in the municipality of Uribia. Methodologically, a descriptive approach with quantitative support was employed, based on the collection and analysis of secondary information, as well as the estimation of water supply and demand. The results revealed a deficit of approximately 6,000 L/day compared to a demand of 10,000 L/day. Additionally, the study incorporates a project management approach based on PMI guidelines, enabling the structuring of the solution through planning, risk identification, and feasibility analysis.Based on these findings, a treatment plant with a capacity of 10,000 L/day was designed, complemented by an autonomous photovoltaic system. The results indicate that the solution is technically feasible and contributes to improving access to potable water in the community. It is also concluded that the proposed model is replicable in other rural communities with similar conditions, constituting a sustainable alternative from a technical, social, and environmental perspective.
Aplicación de metodologías ágiles, para evaluar el impacto del cambio de lubricante en planta de producción
José Luis Mosquera Alzate; Luis Fernando Sierra Martín
The purpose of this article is to present a study analyzing the impact of applying agile methodologies to industrial project management, specifically focusing on lubricant changes in gearboxes at a powdered detergent plant. Research indicates that the problem stems from current operational failures, high maintenance costs, and significant environmental impacts associated with poor lubrication practices. In this context, the main objective is to design a proposal based on the Scrum framework to manage lubricant changes in a structured manner, thereby enabling the evaluation of their technical, economic, and environmental effects.
Diseño de una guía metodológica para la estandarización de la gestión de proyectos en una entidad pública que otorga préstamos educativos en Colombia
Xeeboll Johana Niño; Andrés Felipe Sánchez Gallego; Laura Liliana Linares Romero
Project management in the Colombian public sector faces persistent challenges, including fragmented processes, weaknesses in planning and monitoring, limited accountability, and difficulties in controlling project execution, which increase the likelihood of delays and cost overruns. In response, this study proposes the design of a standardized methodological guide, adapted to the institutional context and national regulatory framework, as a tool to support the formulation, documentation, and monitoring of projects across organizational areas. The standardization of procedures and formats aims to enhance coherence, transparency, and effectiveness in institutional results, reduce operational errors and duplication of efforts, optimize execution times, and ensure consistent quality levels. Additionally, the guide enables Planning Offices to systematically track activities and indicators, contributing to more efficient management of public resources and the achievement of strategic objectives.
Análisis y Estructuración de Propuesta de Mejora en la Fundación V & C
Carlos Alberto Ramirez Gelvez; Juan Sebastian Torres Ayala; Miguel Angel Pena Escobar
The V & C Foundation is a non-profit organization that supports Community Action Boards and/or legally established associations in the management of public water points, which are collective sources of potable water supply for those sectors that do not have the technical conditions required for the service provider to connect them as regular users. Likewise, the Foundation provides these communities with technical, commercial, socio-environmental, and legal services. This document aims to develop an improvement proposal for the V & C Foundation, focused on the administrative and operational processes that directly affect the beneficiary community. The main objective is to design a strategic plan that enhances the quality of the service provided. From a managerial perspective, a strategic thinking methodology will be adopted, with a quantitative approach. A non-probabilistic convenience analysis will be conducted through the application of a survey to 100 beneficiaries, capturing their opinions regarding the service provided by the Foundation. Additionally, tools such as the Ishikawa diagram and the Balanced Scorecard (BSC) will be used to identify, classify, and prioritize the organization’s issues. As a result, a low level of acceptance of the technical service was identified, which is internally associated with delays and staff workload in coupon delivery, the accumulation of work orders, and response times in general. Based on this, the document focuses on structuring a strategic plan with activities, responsibilities, timelines, and indicators that will help establish a path toward delivering high-quality service to the community. In conclusion, the strategic plan will improve the internal processes of the V & C Foundation, leading to reduced response times, which in turn will increase beneficiary satisfaction, promoting results-based management and continuous improvement.
Automatización de informes comerciales en el sector asegurador en Colombia
Danna Yishet Aragón Donoso; Jorge Alexander González Rodríguez; Carolina Angarita Cardenas
In the insurance sector, the preparation of business reports is a fundamental activity for monitoring organizational performance and supporting strategic decision-making. In many organizations, these reports continue to be generated through manual processes, primarily based on spreadsheets, which increases operational time, raises the likelihood of human error, and limits the analytical use of available information. In this context, this research focuses on the low efficiency and operational risk associated with the manual generation of business reports. The research principle develops an automation and standardization solution for generating business reports in insurance companies in Colombia, leveraging data analytics and business intelligence tools that integrate data mining, transformation, loading, analysis, and visualization. Methodologically, an applied approach is implemented, starting with an analysis of the current report preparation process, in order to identify critical activities, levels of manual intervention, and operational risk points. The results show that a significant proportion of work time is spent on repetitive tasks such as data cleaning, consolidation, and validation, which reduces the teams' ability to focus on analyzing results based on strategic goals. Finally, the proposal involves adopting a data integration and automated report generation system that improves data quality and reduces errors, enhancing decision-making and contributing efficiently to the operation and advancement of digital transformation within the organization and the insurance sector.
Gestión de proyectos como estrategia precontractual para MiPymes del Departamento del Casanare en SECOP II
Luis Fernando Díaz Gonzalez; Omar Esteban Archila Dueñas; Michael Enrique Marquez Aguirres; linna Johanna Tamayo Rojas
Government purchases drive a massive part of the local economy. The problem is that micro, small, and medium-sized enterprises (MSMEs) are systematically excluded from this market. Data in Colombia exposes a critical reality: six out of ten proposals from this sector fail due to simple operational errors, voiding any existing legal incentives. Given this scenario, the purpose of this research is to design a proposal grounded in project management to mitigate these technical barriers. The study focuses on MSMEs in the Casanare department, analyzing their activity on SECOP II during the 2024-2025 period. Methodologically, a mixed and descriptive approach was applied. The core of the work consisted of cross-referencing rejection statistics from the State's Open Data with the PMBOK performance domains. The analysis revealed a clear pattern. The bidding defeat of these businesses does not stem from a lack of opportunities on the platform. It happens because they build their offers empirically, without knowing how to schedule tasks, estimate costs, or foresee risks. Adopting a formal project management model completely transforms this dynamic. It stops being a blind bureaucratic procedure and becomes an organized work cycle, giving these organizations the competitiveness needed to truly vie for public resources.
Análisis de los riesgos en proyectos productivos rurales: estudio de caso del aguacate Hass en La Paz, Cesar
Juan David Arenas González; David Arnulfo Bejarano Pérez; Cristian David Herrera Rodríguez
This study analyzes the risks associated with the implementation of rural productive projects, using the Hass avocado crop in the municipality of La Paz, Cesar, Colombia, as a case study. The research was conducted under a qualitative and descriptive approach, applying a case study methodology based on the analysis of the Technical Project Document (DTS) and the record generated in the Adjusted General Methodology (MGA). The results show that risks are mainly concentrated in technical, financial, and organizational dimensions. The most critical risk identified is the delay in disbursements from the General Royalties System (SGR), which directly affects liquidity and project continuity. Additionally, technical risks related to pests, diseases, and irrigation system failures were identified, along with organizational risks associated with low beneficiary participation and weak institutional coordination. The study concludes that project sustainability depends on the implementation of comprehensive risk management strategies that mitigate their impact and strengthen project planning, execution, and control. Finally, the need for further quantitative analysis of risks and their application in other rural contexts is highlighted.
Pensamiento estratégico en la gerencia de proyectos para la optimización administrativa y operativa en AQUAZUL
Ruben Tamayo Ricardo; Yina Porto Eljach
This article aims to analyze strategic thinking in project management as a tool for administrative and operational optimization in AQUAZUL, a small business in the purified water sector. The research arises from the identification of issues related to low operational efficiency, lack of process standardization, and absence of management indicators, factors that negatively impact productivity and competitiveness. Methodologically, a mixed and descriptive approach was adopted through direct observation, process analysis, and document review, allowing the characterization of both productive and administrative activities. The results reveal the presence of non-value-added activities, bottlenecks in key processes such as washing, filling, and distribution, as well as a cost structure highly dependent on plastic inputs. Additionally, a lack of integration between administrative and operational management was identified, limiting strategic decision-making. Based on these findings, an improvement proposal grounded in strategic thinking in project management was developed, focusing on process standardization, implementation of performance indicators, and resource optimization. It is concluded that applying a strategic management approach significantly enhances operational efficiency, reduces costs, and strengthens competitiveness in small enterprises within the water sector. This study provides an integrated perspective linking administrative, operational, and strategic management as a foundation for sustainable organizational development.
Propuesta de modelo ágil para procesos de co-creación en microempresas de impresión 3D
Ingrid Vanessa Hernandez Pineda; Jeisson Camilo Urbina Martinez; Sandra Milena Villamizar Villamizar
This research proposes an integrated management model to optimize co-creation processes in a micro-enterprise producing personalized decorative objects through 3D printing. The initial problem consists of empirical management that generates gaps or inconsistencies resulting in rework and operational inefficiency. Methodologically, a descriptive-propositive approach is adopted, focused on the analysis of a 3D printing startup in Colombia. The proposal integrates the implementation of both Design Thinking tools in the ideation phase and Scrum and Kanban boards for agile production management. Additionally, a system of key performance indicators (KPIs) is formulated to control the operation and generate inputs for growth, scalability, and adaptability.
AGRICULTURA VERTICAL EN LA ARQUITECTURA URBANA DEL BARRIO EL TINTAL DE LA CIUDAD DE BOGOTÁ: EVALUACIÓN DE SU VIABILIDAD COMO ESTRATEGIA DE SOSTENIBILIDAD.
Samantha Melisa Moreno Molina; Maikol Alejandro Ponguta; Jeeferson Javier Morera Sarmiento; Laura Liliana Linares Romero
This article addresses the environmental crisis and food insecurity in densely populated urban areas, particularly in the El Tintal neighborhood (Kennedy, Bogotá), where the overexploitation of resources calls for innovative solutions. The overall objective is to assess the feasibility of implementing vertical farming systems within the architectural fabric of this neighborhood to establish high-impact guidelines for sustainability and food security. The methodology is based on documentary research with a qualitative approach and an exploratory-descriptive scope. The study integrates project management tools such as the Work Breakdown Structure (WBS), the Risk Matrix, and stakeholder analysis to structure a comprehensive management model. It is concluded that technical and environmental feasibility is high, highlighting 95% water efficiency and the mitigation of the local heat island effect. However, socioeconomic feasibility is limited due to the high initial investment and regulatory gaps regarding commercialization. Final success depends on robust community management that ensures operational sustainability.
Diseño de una propuesta de sostenibilidad y posicionamiento verde para el emprendimiento “Delicias de Arcabuco”, basada en modelos gerenciales para la optimización de recursos.
Giselle Marina Nieto Piandoy; Karen Andrea Urbina Rodriguez
This research study proposes a sustainability and green positioning strategy for the “Delicias Arcabuco” business, located in Arcabuco, Boyacá, which specializes in the artisanal production of dairy products and corn-based goods. It is identified that the central problem lies in the lack of a comprehensive managerial approach that integrates environmental sustainability with strategic management, as evidenced by the inefficient handling of whey and the non-standardized use of water and energy. The methodology employed was a mixed approach with a descriptive-propositional scope, utilizing tools such as PESTEL, MPC, SWOT, and the PDCA cycle for organizational diagnosis. The results reveal that Delicias Arcabuco operates in an intuitive and reactive manner, with an informal structure that limits operational and environmental efficiency. As a solution, the integration of strategic planning and total quality management models is proposed, supported by tools such as the Balanced Scorecard and the Ishikawa diagram. The proposal concludes that the implementation of these strategies, together with the adoption of low-cost technologies, allows for the optimization of resources, the mitigation of environmental impact, and the consolidation of a competitive advantage based on rural identity and sustainable responsibility.
Impacto de los sobrecostos en proyectos de infraestructura pública y privada sobre el valor de los activos desde la gestión de proyectos
Juan David Herrera Barragán; Miguel Ángel Herrera Barragán; Laura Liliana Linares Romero
For a long time, cost overruns in infrastructure projects have been treated as an obvious, almost self-evident symptom: a budget deviation that must be corrected or, at best, justified. But hidden within this widespread yet superficial interpretation is a crucial omission. The focus is on measuring how much more is spent, but rarely is the question asked of what is actually gained in return. As if the additional money, simply by virtue of being invested, carries an implicit promise of value. Any research that aspires to say something relevant about reality faces a silent dilemma: remain in the comfort of theory or risk the imperfection of the data. This study, wisely, opts for the latter without abandoning the former, and in that decision lies one of its greatest strengths. The combination of theoretical review and analysis of real-world cases is not new, but here it acquires a particular nuance. It is not about using theory as decoration or data as mere illustration, but about making them engage in dialogue. Twenty infrastructure and building projects developed in Colombia between 2005 and 2023 thus become more than just a sample: they function as fragments of a broader story, where each initial budget and each final cost reveals decisions, contexts, and, on many occasions, discrepancies that are difficult to ignore. The results show that cost overruns are not exceptional, but quite frequent, reaching increases of nearly 87.88% in some cases and an average of approximately 32%. But beyond these figures, the most important finding is that spending more does not necessarily mean the project is worth more. In fact, situations were identified where cost overruns cease to add value and become inefficiencies, especially when they exceed certain levels. In this sense, the work proposes a way of understanding projects that goes beyond cost control, integrating cost analysis with value creation. It also suggests the use of agile approaches as a useful tool for making valuation a more flexible process, better suited to the changing realities of projects. Taken together, these results aim to contribute not only to a better understanding of the problem, but also to improved decision-making in infrastructure development.
Parques Públicos con Propósito y cuidado para todos para una Transformación biosaludable de las ciudades
Boyacá-Rodríguez, Lady Valentina
The undergraduate thesis, "Public Parks with Purpose," aims to design an intervention model based on project management, following the guidelines of the Project Management Institute (PMI), for the transformation of neighborhood parks into inclusive, healthy, and sustainable environments. The research stems from a diagnosis of the deterioration of parks in Bogotá, evidenced by maintenance problems, inadequate infrastructure, limited accessibility, and a lack of coordination between territorial planning, health data, and efficient project management. In this context, the study seeks to determine how implementing a PMI-based project management model can optimize the planning and execution of purposeful public parks, designed to meet the diverse needs of various age groups in Bogotá. Methodologically, a hybrid approach is adopted, integrating predictive planning tools with agile methodologies. This allows the project to be structured according to international standards and adapted to the community's social and health needs through participatory processes. The proposal includes the design of parks in distinct zones, incorporating criteria for universal accessibility, physical activity, biomechanical-ergonomic analysis, and social well-being. The projected results indicate an increase in community participation, improvements in social interaction, and a reduction in health risks, especially among the elderly population.
Gestión de proyectos comunitarios para la sostenibilidad urbana: análisis del programa Centinelas Urbanas de la Fundación Fundamb
Muñetón-Herrera, Álvaro Santiago; Núñez-Rangel, Jackson Jair; Nova-Álvarez, Yilber Stiven; Linares-Romero, Laura
The Urban Sentinels project, led by the Fundamb Foundation, arose in response to the deterioration and neglect of public spaces in Bucaramanga, where low citizen participation and inconsistent environmental policies have generated a negative perception of parks and green areas, with only 49% satisfaction. The project aims to evaluate how applying project management methodologies enhances the effectiveness of community-based urban sustainability initiatives, integrating social and environmental theory and practice. The central problem is the disconnect between institutional strategies and everyday practices, which hinders the consolidation of lasting changes in behavior and the conservation of public spaces. A mixed-methods approach, combining qualitative and quantitative methods, is adopted, employing a case study with semi-structured interviews, focus groups, document analysis, surveys, and the measurement of indicators such as the volume of separated waste, the number of parks restored, and community participation. The scope is descriptive and correlational, with an exploratory component, allowing for the characterization of results, the analysis of relationships, and the guidance of future research. It is expected that the planning, execution, and monitoring of projects under project management principles will improve urban sustainability, and that training and community ownership will generate positive changes in environmental habits and strengthen social cohesion. In conclusion, the systematic management of community projects is an effective tool for addressing urban environmental and social problems, providing academic value and practical recommendations for replicating initiatives in other contexts in Colombia.
Diseño de un Modelo Gerencial Integrado de transformación para la organización "Dra. Natalia Gómez - Salud & Estética Orofacial"
Arroyave-Cardona, Edwin; Barros-Bermúdez, Rodrigo Andrés; Cely-Gómez, Angela Patricia
This undergraduate thesis project aims to design and implement a management model that integrates formal strategic planning and total quality management, geared towards transforming the family dental practice "Doctor Natalia Gómez - Orofacial Health & Aesthetics" into a clinic focused on medical tourism. The proposal addresses the need to strengthen the organization's competitiveness, sustainability, and growth capacity by aligning its administrative, operational, and clinical processes with standards of excellence and continuous improvement. The project proposes a comprehensive organizational diagnosis to identify gaps and opportunities for improvement, as well as the formulation of strategies aligned with the appropriate growth vision for the practice. As a result, the proposed management model seeks to generate a comprehensive organizational transformation, promoting a culture of total quality, patient focus, and efficient resource management. This analysis focuses on the "Doctor Natalia Gómez - Orofacial Health & Aesthetics" Dental Practice, a family-run business facing challenges in both administrative and clinical areas. Through the study of various management tools, the aim is to identify practices that contribute to improving operational efficiency, patient care, and the practice's competitiveness. Thus, this exercise seeks to integrate the theoretical foundations of comprehensive management with the realities of entrepreneurship, highlighting the importance of strategic and organized management to guarantee quality service and sustainable business development.
Gestión de proyectos aplicada a la implementación de sistemas silvopastoriles sostenibles en san Vicente del Caguán
Gómez-Pedraza, Clara Inés; Lozano-Tovar, Marisol; De Lima-Corrales, Sebastián
The study analyzes how project management improves the implementation of silvopastoral systems in San Vicente del Caguán, optimizing planning, resources, and risks, and enhancing their technical, economic, and environmental viability.
Diseño de infraestructura operativa y posicionamiento comercial para la marca Panelas con Amor GLA en Briceño, Boyacá
Barbosa-Rodríguez, Adriana Patricia; Romero-Bernal, Harold Andrés ; Linares-Romero, Laura
This document aims to transform the reality of the company Panelas con Amor GLA, a family business located in Briceño, Boyacá, which currently operates artisanally and faces challenges growing in the market. The central problem is that the sugar mill's infrastructure does not comply with sanitary regulations due to a lack of adequate networks and physical organization, in addition to the brand lacking the necessary recognition to compete. To address this, the objective is to design a proposal that combines technical facility improvements through civil engineering with a new commercial image. The chosen methodology is mixed and follows a phased, step-by-step model, starting with a real diagnosis and leading to a design proposal. The results will verify dimensions through renovation plans to meet INVIMA standards and a new packaging design, concluding that integrating engineering with a solid marketing and advertising strategy can transform this rural business into a sustainable and competitive enterprise in the region.
Producción y comercialización de cacao orgánico
Contreras-Bastos, Mileidy Milena; Sánchez-González, Cristian David; Lozano-Mosquera, Natalia; Linares-Romero, Laura
This article analyzes the production and marketing of organic cacao in the municipality of Santa Rosa del Sur, Bolívar Department (Colombia), with an emphasis on the producers' association APROCASUR, which brings together more than 400 farmers dedicated to replacing illicit crops with sustainable agroforestry systems. The central problem identified is the lack of structured management models that would allow small-scale producers to overcome the technical, organizational, and commercial gaps that limit their access to specialized markets and organic certifications. In this regard, the research poses the following question: How can the design and implementation of an organic cacao production and marketing model, based on project management tools, improve the productivity, certification, and profitability of small-scale producers in the municipality of Santa Rosa del Sur, Bolívar Department, by 2026? The research employs a mixed methodological approach —quantitative and qualitative— of descriptive and exploratory scope, using structured surveys with Likert scale and semi-structured interviews as data collection instruments, analyzed through triangulation and descriptive statistics.
Estrategias para la integración de criterios de construcción sostenible en gerencia de proyectos de edificación
Rodríguez-Pamplona, Lizeth Daniela; Villegas-Hernández, Luis Carlos; Linares-Romero, Laura Liliana
This thesis aims to develop a practical framework for implementing strategies that integrate sustainability criteria into the management of sustainable construction projects, with an emphasis on the development of green buildings and sustainable cities. The building sector is one of the main contributors to the consumption of natural resources, waste generation, and pollutant emissions, which has increased concern about the environmental impact of construction projects. However, the incorporation of environmental criteria into project management is still limited (Catalina, V., et al., 2025), as in many cases they are considered in isolation or belatedly, without being systematically integrated into the initiation, planning, execution, monitoring, and closure phases. The central problem of this research lies in the lack of practical guidelines that allow for the effective articulation of project management with the principles of sustainable construction. To address this problem, the design of a methodological framework is proposed, based on the application and combination of recognized project management methodologies, adapted to the specific requirements of green building. As a result, a framework of guidelines is established that facilitates the cross-cutting integration of sustainability criteria throughout the project lifecycle. It is concluded that the systematic integration of these criteria not only improves the environmental performance of buildings but also strengthens strategic decision-making and the competitiveness of the construction sector.

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