Especialización en Gerencia de Proyectos

Permanent URI for this collectionhttps://repositorio.uniagustiniana.edu.co/handle/123456789/3321

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Producción y comercialización de cacao orgánico
Cristian David Sánchez González; Mileidy Milena Contreras Bastos; Natalia Lozano Mosquera
This article analyzes the production and commercialization of organic cocoa in the municipality of Santa Rosa del Sur, Bolívar (Colombia), focusing on the APROCASUR producers' association, which brings together more than 400 farmers engaged in illicit crop substitution through sustainable agroforestry systems. The central problem identified is the absence of structured management models that would enable small producers to overcome the technical, organizational, and commercial gaps limiting their access to specialized markets and organic certifications. In this regard, the research is guided by the following question: How can the design and implementation of an organic cocoa production and commercialization model, based on project management tools, improve the productivity, certification, and profitability of small producers in the municipality of Santa Rosa del Sur, Bolívar, by 2026? The research employs a mixed methodological approach - quantitative and qualitative- with a descriptive and exploratory scope, using structured Likert-scale surveys and semi-structured interviews as data collection instruments, analyzed through triangulation and descriptive statistics. The results show that cocoa producers have planning and crop management processes mainly guided by the association leaders and technical staff, who play a fundamental role in organizing production, implementing good agricultural practices, and making production decisions. Likewise, it was identified that producers carry out activities related to crop management such as pruning, pest control, fertilization, and crop evaluation; however, there are weaknesses in budget preparation, risk assessment, and financial planning. Regarding commercialization, it was found that it is mainly carried out through the association. As a proposed solution, a production and commercialization model is designed based on the standards of the Project Management Institute (PMI/PMBOK), aimed at optimizing profitability, strengthening organic certification, and improving the competitive positioning of the region's cocoa in national and international markets by 2026.
Estrategias de drenaje sostenible en la gestión del riesgo por inundación
Garcia Ossa Yohana; Reyes Cáceres Juan Carlos
This research analyzes the implementation of sustainable urban drainage strategies as a mechanism to mitigate flood risk in the department of Antioquia, Colombia. The study arises from the increase in extreme hydrometeorological events associated with climate change and accelerated urbanization processes. The methodology applied corresponds to a mixed approach, integrating quantitative and qualitative tools to identify highly vulnerable areas and evaluate mitigation alternatives based on green infrastructure. The proposed solutions include rain gardens, permeable pavements, urban wetlands, and Sustainable Urban Drainage Systems (SUDS), aimed at reducing surface runoff, improving infiltration, and strengthening territorial resilience. The results show that the incorporation of nature-based solutions significantly contributes to reducing hydrological risk, promoting environmental sustainability and climate change adaptation in urban contexts.
Estrategias para la integración de criterios de construcción sostenible en gerencia de proyectos de edificación
Luis Carlos Villegas Hernández; Lizeth Daniela Rodríguez Pamplona
The purpose of this undergraduate thesis is to develop a practical framework for implementing strategies that integrate sustainability criteria into project management within green construction, with a focus on the development of green buildings and sustainable cities. The building sector is one of the main contributors to natural resource consumption, waste generation, and pollutant emissions, which has increased concern about the environmental impact of construction projects. However, the incorporation of environmental criteria into project management practices remains limited (Catalina, V., et al., 2025), as these criteria are often considered in isolation or introduced too late, rather than being systematically integrated throughout the initiation, planning, execution, monitoring, and closing phases of a project. The central research problem lies in the lack of practical guidelines that effectively align project management processes with sustainable construction principles. To address this issue, a methodological framework is proposed based on the application and combination of recognized project management methodologies, adapted to the specific requirements of green building projects. The main outcome of this study is a structured set of guidelines that enables the transversal integration of sustainability criteria throughout the project life cycle. It is concluded that the systematic incorporation of these criteria not only enhances the environmental performance of buildings but also strengthens strategic decision-making and improves the competitiveness of the construction sector.
Gestión de proyectos comunitarios para la sostenibilidad urbana: análisis del programa Centinelas Urbanas de la Fundación Fundamb
Yilber Stiven Nova Álvarez; Jackson Jair Núñez Rangel; Álvaro Santiago Muñetón Herrera; Laura Linares Romero
The Urban Sentinels project, led by the Fundamb Foundation, emerges as a response to the deterioration and neglect of public spaces in Bucaramanga, where low citizen participation and discontinuity in environmental policies have generated a negative perception of parks and green areas, with only 49% citizen satisfaction. The main objective is to evaluate how the application of project management methodologies enhances the effectiveness of communitybased urban sustainability initiatives, linking theory with social and environmental practice. The core problem lies in the disconnect between institutional strategies and residents’ daily practices, which hinders the consolidation of lasting changes in behavior and the preservation of urban spaces. A mixed qualitative and quantitative approach is adopted through a case study, using semi-structured interviews, focus groups, document analysis, surveys, and the measurement of indicators such as waste separation volume, number of restored parks, and community participation. The methodological scope is descriptive and correlational, with an exploratory component, allowing for the characterization of results, analysis of variable relationships, and guidance for future research. Expected results aim to demonstrate that planning, execution, and monitoring under project management principles improve urban sustainability, and that community training and ownership foster positive environmental habits and strengthen social cohesion. In conclusion, systematic community project management is an effective tool to address urban environmental and social challenges, providing academic value and practical recommendations for replicating similar initiatives in other contexts in Colombia
Diseño de un Modelo Gerencial Integrado de transformación para la organización "Dra. Natalia Gómez - Salud & Estética Orofacial"
Angela Patricia Cely Gómez; Rodrigo Andrés Barros Bermúdez; Edwin Arroyave Cardona
This undergraduate thesis project aims to design and implement a management model that integrates formal strategic planning and total quality management, geared towards transforming the family dental practice "Doctor Natalia Gómez - Orofacial Health & Aesthetics" into a clinic focused on medical tourism. The proposal addresses the need to strengthen the organization's competitiveness, sustainability, and growth capacity by aligning its administrative, operational, and clinical processes with standards of excellence and continuous improvement. The project proposes a comprehensive organizational diagnosis to identify gaps and opportunities for improvement, as well as the formulation of strategies aligned with the appropriate growth vision for the practice. As a result, the proposed management model seeks to generate a comprehensive organizational transformation, promoting a culture of total quality, patient focus, and efficient resource management. This analysis focuses on the "Doctor Natalia Gómez - Orofacial Health & Aesthetics" Dental Practice, a family-run business facing challenges in both administrative and clinical areas. Through the study of various management tools, the aim is to identify practices that contribute to improving operational efficiency, patient care, and the practice's competitiveness. Thus, this exercise seeks to integrate the theoretical foundations of comprehensive management with the realities of entrepreneurship, highlighting the importance of strategic and organized management to guarantee quality service and sustainable business development.
Impacto de los sobrecostos en proyectos de infraestructura pública y privada sobre el valor de los activos desde la gestión de proyectos
Juan David Herrera Barragán; Miguel Ángel Herrera Barragán; Laura Liliana Linares Romero
For a long time, cost overruns in infrastructure projects have been treated as an obvious, almost self-evident symptom: a budget deviation that must be corrected or, at best, justified. But hidden within this widespread yet superficial interpretation is a crucial omission. The focus is on measuring how much more is spent, but rarely is the question asked of what is actually gained in return. As if the additional money, simply by virtue of being invested, carries an implicit promise of value. Any research that aspires to say something relevant about reality faces a silent dilemma: remain in the comfort of theory or risk the imperfection of the data. This study, wisely, opts for the latter without abandoning the former, and in that decision lies one of its greatest strengths. The combination of theoretical review and analysis of real-world cases is not new, but here it acquires a particular nuance. It is not about using theory as decoration or data as mere illustration, but about making them engage in dialogue. Twenty infrastructure and building projects developed in Colombia between 2005 and 2023 thus become more than just a sample: they function as fragments of a broader story, where each initial budget and each final cost reveals decisions, contexts, and, on many occasions, discrepancies that are difficult to ignore. The results show that cost overruns are not exceptional, but quite frequent, reaching increases of nearly 87.88% in some cases and an average of approximately 32%. But beyond these figures, the most important finding is that spending more does not necessarily mean the project is worth more. In fact, situations were identified where cost overruns cease to add value and become inefficiencies, especially when they exceed certain levels. In this sense, the work proposes a way of understanding projects that goes beyond cost control, integrating cost analysis with value creation. It also suggests the use of agile approaches as a useful tool for making valuation a more flexible process, better suited to the changing realities of projects. Taken together, these results aim to contribute not only to a better understanding of the problem, but also to improved decision-making in infrastructure development.
Transformación digital del área de servicio al cliente y gestión de cartera en una Empresa de Servicio Público de Energía en Zonas No Interconectadas (ZNI) de Colombia.
Abril Zapata Nelson Andres; Sanchez Mejia Nicolas
This study aims to formulate and plan a digital transformation project for a public energy utility located in Non-Interconnected Zones (ZNI) of Colombia, within a context characterized by fragmented processes, non-integrated multichannel communication, and limited information traceability. These conditions negatively impact operational efficiency, revenue collection management, and organizational control capacity. A mixed-methods approach with a descriptive-exploratory scope was adopted, integrating document analysis, AS-IS process mapping, Likert scale surveys, and descriptive statistical analysis. The results show a lack of integration between systems, a predominance of manual records, and low performance levels in integration (2.25), operational efficiency (1.34), and risk management (1.94). Based on these findings, a digital transformation model was structured, grounded in agile project management methodologies and focused on process integration and information traceability. It is concluded that digital transformation in this context requires a systemic redesign that integrates processes, information, and control mechanisms, moving beyond approaches centered solely on technological implementation.
Gestión de proyectos aplicada a la implementación de sistemas silvopastoriles sostenibles en san Vicente del Caguán
Gomez Pedraza Clara Ines; Lozano Tovar Marisol; De Lima Corrales Sebasian
The study analyzes how project management improves the implementation of silvopastoral systems in San Vicente del Caguán, optimizing planning, resources, and risks, and enhancing their technical, economic, and environmental viability.
Formulación y diseño de un sistema de potabilización de agua con energía fotovoltaica para la comunidad indigena Ichichon
Brenda Catalina Cárdenas Ramírez; Laura Ximena Murillo Luna; Leonardo Peña Traslaviña
Limited access to potable water in rural communities of La Guajira represents a significant problem that affects the health and well-being of the population. Therefore, this study aims to design a proposal for a drinking water treatment system for the Wayuu indigenous community of Ichichon, located in the municipality of Uribia. Methodologically, a descriptive approach with quantitative support was employed, based on the collection and analysis of secondary information, as well as the estimation of water supply and demand. The results revealed a deficit of approximately 6,000 L/day compared to a demand of 10,000 L/day. Additionally, the study incorporates a project management approach based on PMI guidelines, enabling the structuring of the solution through planning, risk identification, and feasibility analysis.Based on these findings, a treatment plant with a capacity of 10,000 L/day was designed, complemented by an autonomous photovoltaic system. The results indicate that the solution is technically feasible and contributes to improving access to potable water in the community. It is also concluded that the proposed model is replicable in other rural communities with similar conditions, constituting a sustainable alternative from a technical, social, and environmental perspective.
Aproximación a la optimización de la gestión jurídica mediante soluciones tecnológicas integrales
Erika Marcela Cárdenas Ávila; Luis Felipe Diaz Mantilla; Laura Liliana Linares
Legal management in Colombia faces a contradiction that any user, specialized or not, has been able to experience firsthand: the regulatory framework has advanced toward digitalization, yet actual operating conditions remain shaped by technological, cultural, and institutional gaps that prevent these new conditions from being fully realized. This article examines how comprehensive technological solutions can bridge that gap through three objectives: diagnosing the current state of legal management in Colombia, designing scalable tools for document management, judicial monitoring, and process automation, and formulating organizational guidelines that ensure the long-term sustainability of those tools. The methodology follows a mixed-methods approach with an exploratory-descriptive scope, grounded in a bibliographic and documentary review of academic and institutional sources. The findings reveal that Colombia has made significant regulatory progress — including Agreement 001 of 2024 issued by the National Archive and the Strategic Plan for Digital Transformation of the Judicial Branch 2021–2025 — but that effective implementation requires technical tools articulated with organizational change management strategies. The central conclusion is that the digital transformation of the legal sector is not solely a technological problem: it is an interdisciplinary process that demands regulatory coordination, institutional leadership, cultural appropriation, and verifiable performance metrics.
Aplicación de metodologías ágiles, para evaluar el impacto del cambio de lubricante en planta de producción
José Luis Mosquera Alzate; Luis Fernando Sierra Martín
The purpose of this article is to present a study analyzing the impact of applying agile methodologies to industrial project management, specifically focusing on lubricant changes in gearboxes at a powdered detergent plant. Research indicates that the problem stems from current operational failures, high maintenance costs, and significant environmental impacts associated with poor lubrication practices. In this context, the main objective is to design a proposal based on the Scrum framework to manage lubricant changes in a structured manner, thereby enabling the evaluation of their technical, economic, and environmental effects.
Propuesta de modelo ágil para procesos de co-creación en microempresas de impresión 3D
Ingrid Vanessa Hernandez Pineda; Jeisson Camilo Urbina Martinez; Sandra Milena Villamizar Villamizar
This research proposes an integrated management model to optimize co-creation processes in a micro-enterprise producing personalized decorative objects through 3D printing. The initial problem consists of empirical management that generates gaps or inconsistencies resulting in rework and operational inefficiency. Methodologically, a descriptive-propositive approach is adopted, focused on the analysis of a 3D printing startup in Colombia. The proposal integrates the implementation of both Design Thinking tools in the ideation phase and Scrum and Kanban boards for agile production management. Additionally, a system of key performance indicators (KPIs) is formulated to control the operation and generate inputs for growth, scalability, and adaptability.
Diseño de una propuesta de sostenibilidad y posicionamiento verde para el emprendimiento “Delicias de Arcabuco”, basada en modelos gerenciales para la optimización de recursos.
Giselle Marina Nieto Piandoy; Karen Andrea Urbina Rodriguez
This research study proposes a sustainability and green positioning strategy for the “Delicias Arcabuco” business, located in Arcabuco, Boyacá, which specializes in the artisanal production of dairy products and corn-based goods. It is identified that the central problem lies in the lack of a comprehensive managerial approach that integrates environmental sustainability with strategic management, as evidenced by the inefficient handling of whey and the non-standardized use of water and energy. The methodology employed was a mixed approach with a descriptive-propositional scope, utilizing tools such as PESTEL, MPC, SWOT, and the PDCA cycle for organizational diagnosis. The results reveal that Delicias Arcabuco operates in an intuitive and reactive manner, with an informal structure that limits operational and environmental efficiency. As a solution, the integration of strategic planning and total quality management models is proposed, supported by tools such as the Balanced Scorecard and the Ishikawa diagram. The proposal concludes that the implementation of these strategies, together with the adoption of low-cost technologies, allows for the optimization of resources, the mitigation of environmental impact, and the consolidation of a competitive advantage based on rural identity and sustainable responsibility.
AGRICULTURA VERTICAL EN LA ARQUITECTURA URBANA DEL BARRIO EL TINTAL DE LA CIUDAD DE BOGOTÁ: EVALUACIÓN DE SU VIABILIDAD COMO ESTRATEGIA DE SOSTENIBILIDAD.
Samantha Melisa Moreno Molina; Maikol Alejandro Ponguta; Jeeferson Javier Morera Sarmiento; Laura Liliana Linares Romero
This article addresses the environmental crisis and food insecurity in densely populated urban areas, particularly in the El Tintal neighborhood (Kennedy, Bogotá), where the overexploitation of resources calls for innovative solutions. The overall objective is to assess the feasibility of implementing vertical farming systems within the architectural fabric of this neighborhood to establish high-impact guidelines for sustainability and food security. The methodology is based on documentary research with a qualitative approach and an exploratory-descriptive scope. The study integrates project management tools such as the Work Breakdown Structure (WBS), the Risk Matrix, and stakeholder analysis to structure a comprehensive management model. It is concluded that technical and environmental feasibility is high, highlighting 95% water efficiency and the mitigation of the local heat island effect. However, socioeconomic feasibility is limited due to the high initial investment and regulatory gaps regarding commercialization. Final success depends on robust community management that ensures operational sustainability.
Análisis de los riesgos en proyectos productivos rurales: estudio de caso del aguacate Hass en La Paz, Cesar
Juan David Arenas González; David Arnulfo Bejarano Pérez; Cristian David Herrera Rodríguez
This study analyzes the risks associated with the implementation of rural productive projects, using the Hass avocado crop in the municipality of La Paz, Cesar, Colombia, as a case study. The research was conducted under a qualitative and descriptive approach, applying a case study methodology based on the analysis of the Technical Project Document (DTS) and the record generated in the Adjusted General Methodology (MGA). The results show that risks are mainly concentrated in technical, financial, and organizational dimensions. The most critical risk identified is the delay in disbursements from the General Royalties System (SGR), which directly affects liquidity and project continuity. Additionally, technical risks related to pests, diseases, and irrigation system failures were identified, along with organizational risks associated with low beneficiary participation and weak institutional coordination. The study concludes that project sustainability depends on the implementation of comprehensive risk management strategies that mitigate their impact and strengthen project planning, execution, and control. Finally, the need for further quantitative analysis of risks and their application in other rural contexts is highlighted.
Gestión de proyectos como estrategia precontractual para MiPymes del Departamento del Casanare en SECOP II
Luis Fernando Díaz Gonzalez; Omar Esteban Archila Dueñas; Michael Enrique Marquez Aguirres; linna Johanna Tamayo Rojas
Government purchases drive a massive part of the local economy. The problem is that micro, small, and medium-sized enterprises (MSMEs) are systematically excluded from this market. Data in Colombia exposes a critical reality: six out of ten proposals from this sector fail due to simple operational errors, voiding any existing legal incentives. Given this scenario, the purpose of this research is to design a proposal grounded in project management to mitigate these technical barriers. The study focuses on MSMEs in the Casanare department, analyzing their activity on SECOP II during the 2024-2025 period. Methodologically, a mixed and descriptive approach was applied. The core of the work consisted of cross-referencing rejection statistics from the State's Open Data with the PMBOK performance domains. The analysis revealed a clear pattern. The bidding defeat of these businesses does not stem from a lack of opportunities on the platform. It happens because they build their offers empirically, without knowing how to schedule tasks, estimate costs, or foresee risks. Adopting a formal project management model completely transforms this dynamic. It stops being a blind bureaucratic procedure and becomes an organized work cycle, giving these organizations the competitiveness needed to truly vie for public resources.
Pensamiento estratégico en la gerencia de proyectos para la optimización administrativa y operativa en AQUAZUL
Ruben Tamayo Ricardo; Yina Porto Eljach
This article aims to analyze strategic thinking in project management as a tool for administrative and operational optimization in AQUAZUL, a small business in the purified water sector. The research arises from the identification of issues related to low operational efficiency, lack of process standardization, and absence of management indicators, factors that negatively impact productivity and competitiveness. Methodologically, a mixed and descriptive approach was adopted through direct observation, process analysis, and document review, allowing the characterization of both productive and administrative activities. The results reveal the presence of non-value-added activities, bottlenecks in key processes such as washing, filling, and distribution, as well as a cost structure highly dependent on plastic inputs. Additionally, a lack of integration between administrative and operational management was identified, limiting strategic decision-making. Based on these findings, an improvement proposal grounded in strategic thinking in project management was developed, focusing on process standardization, implementation of performance indicators, and resource optimization. It is concluded that applying a strategic management approach significantly enhances operational efficiency, reduces costs, and strengthens competitiveness in small enterprises within the water sector. This study provides an integrated perspective linking administrative, operational, and strategic management as a foundation for sustainable organizational development.
Diseño de una guía metodológica para la estandarización de la gestión de proyectos en una entidad pública que otorga préstamos educativos en Colombia
Xeeboll Johana Niño; Andrés Felipe Sánchez Gallego; Laura Liliana Linares Romero
Project management in the Colombian public sector faces persistent challenges, including fragmented processes, weaknesses in planning and monitoring, limited accountability, and difficulties in controlling project execution, which increase the likelihood of delays and cost overruns. In response, this study proposes the design of a standardized methodological guide, adapted to the institutional context and national regulatory framework, as a tool to support the formulation, documentation, and monitoring of projects across organizational areas. The standardization of procedures and formats aims to enhance coherence, transparency, and effectiveness in institutional results, reduce operational errors and duplication of efforts, optimize execution times, and ensure consistent quality levels. Additionally, the guide enables Planning Offices to systematically track activities and indicators, contributing to more efficient management of public resources and the achievement of strategic objectives.
Automatización de informes comerciales en el sector asegurador en Colombia
Danna Yishet Aragón Donoso; Jorge Alexander González Rodríguez; Carolina Angarita Cardenas
In the insurance sector, the preparation of business reports is a fundamental activity for monitoring organizational performance and supporting strategic decision-making. In many organizations, these reports continue to be generated through manual processes, primarily based on spreadsheets, which increases operational time, raises the likelihood of human error, and limits the analytical use of available information. In this context, this research focuses on the low efficiency and operational risk associated with the manual generation of business reports. The research principle develops an automation and standardization solution for generating business reports in insurance companies in Colombia, leveraging data analytics and business intelligence tools that integrate data mining, transformation, loading, analysis, and visualization. Methodologically, an applied approach is implemented, starting with an analysis of the current report preparation process, in order to identify critical activities, levels of manual intervention, and operational risk points. The results show that a significant proportion of work time is spent on repetitive tasks such as data cleaning, consolidation, and validation, which reduces the teams' ability to focus on analyzing results based on strategic goals. Finally, the proposal involves adopting a data integration and automated report generation system that improves data quality and reduces errors, enhancing decision-making and contributing efficiently to the operation and advancement of digital transformation within the organization and the insurance sector.

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