Ingeniería Industrial

Permanent URI for this collectionhttp://172.16.0.136/handle/123456789/33

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Propuesta metodológica para implementación de la norma técnica de gestión de riesgos ISO 31000 en las Fintech en Colombia
Cano-Salgado, Luisa Fernanda; Ortiz-Medina, Fabian Andres; Miguel, Flórez
The accelerated growth of Fintech companies in Colombia is transforming the national financial landscape. While this expansion brings significant opportunities, it also exposes organizations to a broad range of uncertainties and associated risks. In response, this research proposes a practical and adaptable methodology to support the implementation of ISO 31000 in Colombian Fintech startups, aiming to enhance their risk management processes. The study adopts a mixed-method approach, combining document analysis with a survey administered to users of digital financial services. Strategic tools such as PESTEL and SWOT analyses were applied to identify key risk factors, including cybersecurity threats, evolving regulatory frameworks, and user distrust. The findings support the development of strategic guidelines to mitigate these risks, fostering a more sustainable, secure, and innovative Fintech ecosystem. The proposed methodology contributes to regulatory compliance and improved organizational performance in early-stage Fintech enterprises.
Desarrollo de una propuesta de automatización en la empresa Dotaciones Zolu para la reduccion de cuellos de botella
Rodriguez-Aguillón, Joan Sebastian; Pulido-Caceres, Julian Guillermo; Suarez, Ruth Milena
This technical work contributes to the business field with the help of an automation proposal for the company Dotaciones Zolu, dedicated to the manufacture of work clothing. For its development, the current situation of the company, its needs and the benefits that could be obtained through the proposal were taken into account. An analysis of the company was carried out, where a direct observation of the production processes was made. From this, opportunities for improvement that can be achieved through automation were identified. In this context, important areas where it is possible to optimize are highlighted. The carton labeling process, currently done manually, is susceptible to human error, consumes valuable time, and can lead to inconsistencies in product identification. The implementation of an automated system would allow for fast, accurate and standardized identification of each box, optimizing inventory management and reducing the possibility of errors in order preparation and shipments. This would improve operational efficiency and also strengthen the company's professional image. On the other hand, manually transporting materials from the production line to storage areas leads to downtime for stockists, increases physical fatigue, and causes bottlenecks. The introduction of automated conveyor solutions, such as conveyor belts, would significantly optimize this flow and free up stockists for more strategic tasks. Therefore, the company would improve productivity and profitability.
Propuesta de mejoramiento del proceso de Stock de inventarios para la línea de condimentos mediante las herramientas de Lean Manufacturing en la empresa Condimentos Sander
Nemocon-Arias, Laura Milena; Sierra-Basto, Erick Daniel; Linares-Romero, Laura Liliana
This research proposes an improvement plan for the inventory stock process for the condiments line in the company Condimentos Sander, based on the implementation of Lean Manufacturing tools. The study focuses on optimizing inventory management through the application of methodologies such as the 5's, which promote organization and cleanliness in the work environment. Andon, as a visual alert system to identify faults in real time; Just in Time, which seeks to reduce unnecessary inventory through production adjusted to demand; and Kanban, as a visual method to control production flow. The main objective is to reduce waste, improve operational efficiency and ensure more agile and accurate inventory management. Through a cost-benefit analysis, the financial and non-financial impacts of the proposal are evaluated, demonstrating that, although some initial investments may not be profitable in the short term, the implementation of these tools strengthens the organizational culture, increases productivity, improves quality and contributes to the sustainable development of the company.
Propuesta de mejoramiento del proceso logístico de alistamiento, almacenamiento y conformación de módulos para eventos en la Universitaria Agustiniana sede Tagaste a través de métodos y tiempos
Fernandez-Perez, Carlos Vicente; Cruz-Villarraga, Nelson Humberto
The objective of this research is to improve the logistical processes of preparation, storage and conformation of modules for academic and non-academic events held at the Augustinian University, Tagaste campus. Currently, the workers in charge of assembly and disassembly make long journeys with heavy loads, which increases operating time, occupational risks and physical exhaustion. By means of a quantitative methodology with a descriptive scope, with an experimental strategy and a cross-sectional sequence, a characterization of the process was carried out where the distances traveled, the time, the dimensions of the transported elements and their weights were measured. In addition, by means of a risk matrix based on GTC – 45, resulting in the greatest risk being biomechanical. Also, through a discrete simulation in FlexSim, the inefficiencies of the process were evidenced. Based on these results, strategies were designed to optimize storage, transportation and reduce risks, to improve efficiency and safety in the realization of these events in the institution.
Propuesta de distribución en planta para un centro de acopio y clasificación de residuos textiles posconsumo en Bogotá
Ortega-Gonzalez, Natalia Alejandra; Martínez-Niño, Jhoan Santiago; Suárez-Castro, Ruth Milena
As is well known, it is necessary to properly design the plant layout of a company in order to take advantage of the spaces, maximizing performance, minimizing delays and even unnecessary routes, therefore, as for the first step for the creation of a collection center for this textile waste, this work aims to design a Layout in plant for a collection and distribution center for post consumer textile waste; addressing the location of the center, as well as its necessary areas and a plan which is a proposal for the creation of the same.
Propuesta de un manual de mantenimiento enfocado en la empresa X-Cargo en los motocarros con el fin de asegurar su disponibilidad
Mormino-Fonseca, Catherine Yazmin; Valencia-Alarcon, Juan Sebastian; Linares-Romero, Laura Liliana
The main objective of the document is to establish a proposal for a maintenance manual based on the development of standardized procedures in the X-Cargo company, thus allowing traceability and identification of preventive and corrective maintenance. The development of the same within the company entails great precautions with respect to the reduction of costs, downtime and conservation of the company's assets, since it implies that not only the personnel that make up the maintenance area, including the personnel that supports the driving of vehicles, rely on this document to develop their daily activities in a more efficient way. An analysis of X-Cargo's current business situation was carried out through document review, observation of processes and interviews of the personnel that make up the maintenance sector; Identifying improvements through the implementation of standardized procedures for areas of: • Maintenance: Standardize, improve and organize the entire intervention procedure with the motor tanks. • Operation: Contributing to a reduction in downtime, creating greater confidence in the safety of drivers and also in consumers. • Purchasing: Reduction in monetary losses with respect to the issue of constant purchase of spare parts, since by carrying out preventive maintenance it will be possible to determine the useful life of the components of the motorcycle. By implementing standardized procedures for areas of:
Propuesta de mejora en la logística para el transporte de contenedores del puerto a Zona Franca
Carranza-Saavedra, Brayan Stiven; Linares-Romero, Laura Liliana
The main objective of the document is to determine the impact that a lean manufacturing model can have on the logistic and economic scope, to the company Asesorías de Comercio Exterior, having as main axis the import, with a proposal of logistic improvement applying the V.S. method. The main objective of this method is to identify the shortcomings of the processes currently managed by the company through a scheme, where it is analyzed from the beginning of the process to the end of it, thus identifying exactly the step that presents a major deficiency within the entire process, once the problem is identified, possible solutions are proposed to give an appropriate procedure to end this deficiency, In this case it was chosen to outsource the logistics process, since the main problem is that the imported containers are generating costs by exceeding the regulatory time of the port of Buenaventura, in the course of the project it is evident that the method works to reduce costs and improve the overall logistics of the company, thus reducing costs and times in specific steps.
Implementación de propuesta de mejora a la estructura organizacional por medio de matrices para así llevar a cabo nuevos negocios rentables para CompuAmbiente S.A.S.
Ospina-Roa, Julián Esteban; Hamon-Cortes, Milena; Dueñas-Guerra, Jairo Orlando
The following investigative internship is contextualized on the shortcomings and problems that can be presented within an organization, for this reason thanks to theoretical concepts-The practical aspects of industrial engineering can be improved by creating effective and efficient solutions, attracting new profitable projects for the company. Using the different matrices Amef, Dofa, Mefe and Mefi together with the schedule of activities, Dantt diagram, training and manual of functions for the commercial area was able to generate possible solutions before the shortcomings presented by CompuAmbiente S.A.S. The Gantt chart was executed in which the characterization, process map and flowchart of the business process were generated. It can be concluded that the various matrices highlighted the problems in the company, and thus the implementation of the organizational structure was a strategy, so that this way open the doors to opportunities for improvement in CompuAmbiente S.A.S.
Propuesta de elaboración de la documentación para la implementación de la ISO 9001:2015 en la empresa SKYNGDOM CORP SAS.
Ramos Barrios, Jeniffer Paola; Sierra Rodríguez, Jennifer Geraldine; Dueñas Guerra, Jairo Orlando
Quality management is used to ensure customer satisfaction, commonly it is the strategies implemented in companies through improvements in services or products, this requires to meet the standards that provides quality, one of them is to apply control measurements, which is to use tools to evaluate the performance of the activity, in order to meet the objective of the organization and if necessary take corrective action for any problems or errors that may be generated. We also find the performance of tests is useful for inspections and performance, also identifies the difficulties or defect of the service or product all this in order to meet customer needs. Quality management ensures that company procedures are carried out properly, complying with the standards it establishes, this involves planning, improving, and controlling continuously with the purpose of making organizations efficient in their operations. ISO 9001:2015 is a standard that defines or stipulates the requirements necessary to manage quality, including evidence-based decision making, internal and external communication, internal audits, control activities, etc., to implement corrective measures. The purpose of this international standard is continuous improvement in order to foster trust with customers and achieve efficiency in companies.
Zen Dibia
Medina-Leyva, Jhon Sebastian; Arevalo-Rojas, Lesly Ximena; Gómez-García, Nicolás Guillermo; Moreno-Ortiz, Oscar Andrés; Dueñas-Guerra, Jairo Orlando
The dental care kit from Zen Dibia, which is 100% biodegradable, represents an eco-friendly and versatile solution that not only promotes oral health but also contributes to environmental sustainability. On one hand, it includes a bamboo cup that serves a dual function as a toothbrush holder and a pot for its final disposal, utilizing renewable resources and locally sourced materials. Additionally, the dental floss included in the kit is made of filaments that can be composted after use, enriching soil fertility and reducing waste. Furthermore, the kit offers succulent, orchid, and/or avocado seeds, along with gardening tools, so users can grow their own plants after using the kit and reconnect with nature in its final disposal process. The research focuses on the development of Zen Dibia's dental care kits, utilizing polylactic acid (PLA) filament as the primary component in their manufacturing process. Production using 3D printers and artisanal craftsmanship. The study encompasses a multifaceted approach to sustainability, including minimizing waste in the manufacturing process with environmentally friendly materials. Additionally, it is essential to ensure that the product development does not generate negative environmental impacts, with a future aspiration to integrate artisanal craftsmanship with technological advancements.
Propuesta para el mejoramiento de gestión de inventarios del local comercial Valentina Gómez Jewerly dedicado a la venta de joyería y accesorios de fantasía a través de herramientas del Lean Manufacturing
Ramirez-Marin, Luisa Fernanda; Cruz-Villarraga, Nelson Humberto
During the development of this document, a proposal is presented to improve the inventory management of the Valentina Gómez Jewerly store dedicated to the sale of costume jewelry. Which is located in San Andresito, San José. Using Lean Manufacturing tools with the purpose of offering continuous improvement during the growth of this project. For which a diagnosis was made, starting with the list of products that are currently worked in the business, grouping them by product family. Since there was no record of them, therefore through the use of the DOFA matrix and the 5's, areas of opportunity were found to optimize the processes and improve the operational efficiency of the business. Where several factors were identified that play in relation to the management of the current inventory, focusing on the treatment of merchandise such as covergold, steel and brilliance. Therefore, it was necessary to propose the use of a storage policy with the purpose of maintaining a standard organization of the inventory and investing in the automation of the current management processes and implementation of an application in Excel. With the goal of reducing costs and increasing customer satisfaction.
Diseño de un contenedor para ropa de segunda mano y análisis de los costos de fabricación
Montaño-Gonzalez, Maria Paula; Montealegre-Perez, Juan Camilo; Pico-Rodriguez, Hernan Felipe; Suarez-Castro, Ruth Milena
The research addresses the design of a container for the collection of second-hand clothing, with the purpose of counteracting the negative impact on the environment caused by the textile industry. A descriptive methodology and quantitative approach are used to evaluate container manufacturing costs, thus responding to growing concerns about waste generated by this industry. The main objective of the container design is to facilitate both the donation and collection of used clothing, encouraging reuse and reducing the amount of clothing that ends up in landfills and landfills. It concludes with the development of the container design and an estimate of its costs, offering a concrete solution to address the environmental and social challenges associated with textile production. This approach significantly contributes to mitigating environmental impact and promoting more sustainable practices in the fashion industry.
Desarrollo de una Aplicación Didáctica Educativa: Para Estudiantes de Ingeniería Industrial de la Uniagustiniana sobre Seguridad y Salud en el Trabajo con la Herramienta Apphive
Contreras-Garcés, María Alejandra; Linares-Romero, Laura Liliana
The study focuses on the development of an educational application aimed at Industrial Engineering students at Uniagustiniana, with the purpose of enhancing their knowledge in Occupational Health and Safety through the Apphive tool. A comprehensive survey was conducted among 55 students to identify their educational needs, revealing a gap between the perception of importance and the level of knowledge on the subject. The design process involved creating clear and functional interfaces, followed by the development of the application using Apphive and the production of complementary explanatory videos, generating interest among students. The initial assessment demonstrated the viability of the application, sparking significant interest among students. It is concluded that the application has the potential to improve its effectiveness and acceptance among the target audience. In summary, the study lays the groundwork for an effective educational tool in Occupation Health and Safety for Industrial Engineering students at Uniagustiniana.
Modelo matemático para la predicción de obesidad en estudiantes de la Universitaria Agustiniana a través de la dermatoglifia dactilar
Rojas-Boada, Andres Camilo; García-Aldana, Lennyn Andrés; Vargas-Pulido, Paula Andrea; Rodríguez-Florián, Roman Leonardo
The main objective of this project is to design a mathematical model based on fingerprint dermatoglyphics to anticipate the probability of obesity in students at the Agustiniana University, due to the increase that has been generated worldwide over the years. Finger dermatoglyphics, which studies the patterns of ridges and figures in fingerprints, have been linked to genetic characteristics and medical conditions. Dermatoglyphics, body mass index (BMI) and body fat percentage (%FAT) data were collected from the students of the Universitaria Agustiniana through data collection sessions. These data were used to develop a model using Statgraphics software, employing statistical analysis and mathematical modeling techniques. Where two mathematical models were implemented using multiple regression and simple linear regression to analyze the variables of body mass index (BMI) and body fat percentage (% FAT). These models are intended to be an early detection tool to identify students at risk of developing obesity. Which could facilitate the implementation of preventive and public health interventions within the university community.
Desarrollo de una aplicación para gestionar las matrices de identificación y valoración de riesgos laborales mediante la herramienta Apphive para su eventual implementación en diversas organizaciones
Borbón-Gómez, María Juliana; Linares-Romero, Laura Liliana
The central objective of this Project is to develop an application using the Apphive tool to manage the matrices of identification and assessment of occupational risks, with the aim of its subsequent implementation in various organizations. Crucial aspects such as the variables corresponding to the Colombian Technical Guide (GTC45) and the Methodology for the Identification of Hazards, Evaluation and Risk Assessment (IPEVR) have been identified. Based on this, an application has been created that facilitates generating these matrices more efficiently, leading to cost and time reduction. Additionally, it provides risk levels and recommendations to address the hazards present either in the company or in these processes. As a result, a functional application is obtained that assists the user in documenting and evidencing the occupational risks present in an organization, thus promoting occupational safety and compliance with regulations, which improves the work environment and operational productivity
Propuesta de implementación del SGSST de acuerdo con el capítulo III de la resolución 0312 de 2019 en la empresa Induestructuras Colombia S.A.S
Serrato-Galindo, Suly Yulieth; Caraballo-Martínez, Erika Patricia; Cruz-Galindo, Paula Nicol; Castro-Jiménez, Laura Elizabeth
The degree project focuses on the implementation of the Occupational Health and Safety Management System (SGSST) in Induestructuras Colombia S.A.S, a company dedicated to the manufacturing of structural metal products, classified as risk V due to its high probability of work accidents. A diagnosis was carried out that evaluated compliance with the 60 standards established in resolution 0312 of 2019, using a checklist that yielded a score of 60.75%. This result indicated that the company was not 100% compliant with the standards. To address this situation, a detailed manual was developed that identifies and explains in depth the 21 items that are not yet met, providing precise guidance on the necessary actions. This would allow the company to execute the remaining 39.25% and meet the standards according to the law. Additionally, the project included a costbenefit analysis, highlighting the potential fines the company could face if it does not comply with current legal regulations, along with the benefits of achieving full compliance with the standards. These benefits include a safer work environment, improved working conditions, and ensuring the company meets legal requirements for worker safety. In summary, the project seeks not only to comply with regulations, but also to improve the safety and wellbeing of the employees of Induestructuras Colombia S.A.S.
Propuesta de identificación y prevención de riesgos en la Empresa TierraXtrema conforme a la guía Técnica Colombiana GTC 45
Avila-Lopez, Santiago; Medina-Tovar, Andrés Felipe; Linares-Romero, Laura Liliana
The thesis focuses on proposing risk prevention measures for the company "TierraXtrema," located in Utica, Cundinamarca. This organization specializes in providing extreme sports services, falls under ARL V risk category, and has a workforce of 20 employees. The methodology is based on the Colombian Technical Guide 45 (GTC 45) and its matrix to analyze risks and suggest improvements. A handbook is developed to condense the necessary steps and changes for risk prevention in an accessible format, facilitating quick access to information. The analysis revolves around calculating risks and improvements using GTC 45 and its matrix. Potential sanctions and the cost of hiring personnel required for risk mitigation are evaluated. The focus is on demonstrating that risk mitigation is not only essential for compliance with regulatory requirements but also the most viable option from an economic and occupational well-being perspective.
Tiempo de atención teleTiempo de atención telefónica y cumplimiento de indicadores corporativos en Dafiti Colombia mediante la aplicación de teoría de colas.fónica y cumplimiento de indicadores corporativos en Dafiti Colombia mediante la aplicación de teoría de colas.
Blanco-Calderon, Mario Fernando; Serrano, Yeimmy Katherine
The objective of the present study is to develop a proposal that promotes compliance with Dafiti Colombia's corporate indicators through the implementation of queueing theory for telephone waiting time, taking into account the importance of customers to the brand. Therefore, it is essential to have a clear understanding of the proposed improvements to implement strategies to enhance their waiting time. The research was conducted based on data collected from the Customer Service Center (SAC) of Dafiti Colombia, where the average waiting time of a customer was related. Once the current scenario was determined, appropriate simulations were conducted to identify the point at which improvements are necessary to meet the standards requested by Dafiti, which indicate that the waiting time should be around 30 seconds. This is achieved through the application of queueing theory and normal distributions, fulfilling the purpose of not increasing operation costs and opening the possibility of having a system capable of being efficient in all seasons, regardless of demand fluctuations.
Propuesta de un modelo para la reducción de costos en la industria del cuero Colombiano, recopilación de datos periodo 2010-2022
Bandera-Martínez, Franklin; Martínez-Vallejo, Arnold Joel; Suarez-Riveros, Erika Alejandra
Colombia is a country with great export potential, which over time has been improving the quality standards of its products. These conditions, together with the free trade agreements and tariff preferences that the government has achieved with some countries to encourage exports, create the possibility of placing Colombian products abroad as a good business opportunity. The globalization process in the world to some extent creates the need in all countries to participate in the marketing of their products in foreign markets. For this reason, the State creates a flexible and supportive legal framework that seeks to encourage and motivate the industrial sector of leather and leather goods in Colombia, to export activities. Likewise, academia and the private sector must strengthen relationships that result in the development and production of knowledge through research and the generation of new ideas, which in turn has a longterm impact on economic development. In this way, it is expected that SMEs can implement this cost reduction model in their processes and thus improve their productivity and grow as a company internationally.
Diseño de un modelo de gestión de inventarios de equipos y accesorios de la empresa Fast & System Solutions
Reyes-Florian, Olga Marcela; González-Chávez, Juan Manuel; Peña-Flórez, Luis Alfonso
Fast & System Solutions is a company dedicated to the maintenance and sale of computers and several accessories, which has some problems with its purchasing process and inventory management. In order to identify its problems, it was necessary to use historical sales information to calculate the sales volume and the charge generated between July 2021 and July 2022, finding that there was a large difference between the total invested each month and the recovered value in the same period. The entire methodological process was designed using mixed research, taking as its beginning the collection, standardization and analysis of all the information. Additionally, it allowed defining the appropriate variables to develop a functional tool to achieve correct inventory control

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