Habib Olivella, Carlos Eduardo; Montealegre Medina, María Camila; Torres Serna, David Alejandro; Prada Vargas, Carolina
The project was developed in the company NEOMEDIA ADVERTISING SAS, dedicated to the generation of billboards, based on the realization of an initial diagnosis, where the information obtained is analyzed and proposals for improvement are generated through the use of quality management tools. that allow the company to implement a quality management system under the ISO 9001: 2015 standard.