Especialización en Gerencia de Calidad

Permanent URI for this collectionhttp://172.16.0.136/handle/123456789/48

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Browsing Especialización en Gerencia de Calidad by Subject "Auditoría"

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    Propuesta de mejora al sistema de calidad de la Rectificadora Tècnicos y Asociados
    Prada Salgado, Rosa Yolima; Amaya Mójica, Bertha Elizabeth; Camacho Camacho, Hernando
    Rectificadora de motores Técnicos asociados is a company dedicated to rectification specialized engine of different types of combustion, has the experience and adequate technology to generate support for customers, characterized by quality in the provision of the service creating as a need to implement a management system that control and generate quality in all its processes and thus guarantee customers satisfaction in the result of your product complying with all the parameters established by the manufacturer. Currently Técnicos Asociados has the integration of ISO 9001-2008 Seeing the need to make the transition to ISO 9001-2015 as it brings new benefits to the organization as an analysis of the more global context and risk management, allowing both top management and the workers themselves to know more about the organization, by identifying the risks, a contingency plan can be created and so in case of that any of these occurs will not affect the process of providing the service decreasing setbacks of the final delivery to the client. This proposal establishes the changes that must be made to make the transition from the standard based on the requirements established in ISO 9001-2015.
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    Propuesta de mejoramiento para el proceso de autorizaciones asignadas a la dirección territorial Cundinamarca del ministerio de transporte, enfocado a la calidad
    Rodriguez Calvo, María Ruth; García Cruz, Karen Yulie; Prada Vargas, Carolina
    Currently, organizations that are willing to compete, can not leave the quality issue aside, only the best will be able to survive in a world that demands producing with quality, so much so that the directives have had to empower themselves to achieve the design and development of a quality system, which allows them to have clarity about the mission of the company and from there to define and develop the processes necessary to achieve the objectives of the organization. With the Law 872 of 2003 and the NTC GP 1000, the Government expects that all the entities of the state are involved in the issue of quality and in this way measure the institutional performance in terms of quality and social satisfaction, however, it is important to highlight that, in order to achieve positive results, the state entities must involve all their collaborators within the system, regardless of the type of relationship they have with the entity.
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    Propuesta para la implementación de un sistema de gestión para Audinet Consultores S.A.S.
    García Viveros, Ivonne Paola; Vargas Romero, Jeimy Pilar; Camacho Camacho, Hernando
    Within the present work the reader will be able to find not only concepts, but also the application in an exercise that offers the reader the possibility of evidencing the impact of performing an audit in small companies of the services sector, of implementing it by applying different favorable tools at the time to make decisions within an organizational context of top management, to evaluate it to be able to demonstrate by means of results that allow generating a critique of possible improvement options and in addition to that of integrating it by showing the similarity of the contents within each analyzed norm, giving us the possibility of choosing among endless possibilities and applications in day to day. Evidencing the application of continuous improvement within each process, structured coherently for a subsequent evaluation and creation of new cycles that allow improving the results within an organization.
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    Propuesta para la implementación de una estructura de un sistema de gestión de calidad basado en la norma ISO 9001: 2015, en la empresa Seguridad JBC S.A.S.
    Barahona Dueñas, Belkys; Aldana Velandia, Jessica Karolain; Ramos Martínez, Cristian Camilo; Camacho Camacho, Hernando
    The proposal for the implementation of the Quality Management System based on ISO 9001: 2015, in the SEGURIDAD JBC S.A.S Company, contains approximately 9 modules that worked and developed in order to provide an organization with a solution of continuous improvement to its processes and a more efficient and comprehensive service to their customers and interest groups. Within the modules that make up the present work, there are the following: Design and management of processes, neuromarketing, quality, competitiveness and innovation, strategic verification of the quality, quality and corporate social responsibility, management excellence, monitoring and measurement of quality, continuous improvement and organizational consultancy. Each module contains an analysis of the activities of the company to strengthen its business and its existence in the market. The Quality Management System is seen as an opportunity for improvement for the company and an added value for the customers, make them loyal and keep them.