Especialización en Gerencia de Empresas
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Item Propuesta plan de mejora para el área comercial de la empresa Ro Ingeniería LtdaSua Mendivelso, Angie Lorena; Monroy, Lida Yaneth; Mariño Reyes, JohnnyR.O Ingeniería Ltda. It is a company dedicated to the participation in different civil works; his career has allowed him to open an important step in the market and in his sector, however, his commercial management can still exploit even more; The foregoing is justified through the analysis of the company's participation in the different licenses in which the company has held to participate in a commercial area organization that has been strengthened throughout all the time. The design of the improvement proposal that is to be developed for RO Ingeniería Ltda., Define the restructuring of the commercial area with a view to improving the management of the company's resources to reach the level of sales higher than what is currently in place. that the company has a basic commercial process which should be professionalized and deepened; The above has been achieved through the application of the logical framework method in which a structured analysis of an improvement proposal is developed to arrive at the final decision that the company must be in the mention and thus the measures for the improvement of the activities in which it is failing and has not become a good economic development of the organization and growth in the construction sector.Item Estrategias Y Planes Para La Empresa Volvo Group Colombia SasAnzola Sarmiento, Rafael; Díaz Martínez, Victor Manuel; Novoa Alvarado, Gloria Liliana; Avellaneda Avellaneda, Zulma JuliethThis project was carried out in the company Volvo Group S.A.S, dedicated to import and export different kinds of vehicles, parts and spare parts, guaranteeing the necessary supplies for them. There a methodological investigation was carried out by means of two thematic axes; one the investigative component and the other the disciplinary one. In the research component, a strategic diagnosis was made, improvement proposals, indicators of measurement and monitoring for an integral development of the company are mentioned. Likewise, in the disciplinary component a detailed analysis of the company is made, both in the internal and external areas, identifying the weaknesses, opportunities, threats and strengths. Achieving administrative evidence of the current state of the company. Based on this, an improvement plan is proposed with its respective monitoring of the control, measurement and evaluation of said findings.Item Plan de mejora para el fortalecimiento del proceso de tanlento humano en la empresa Limacor My SAS ubicada en la ciudad de BogotàChaves-Ortega, Erika Natalia; Pascagaza-Gómez, Jenifer; Peña Sánchez, LilianaThis work was developed with the aim of analyzing and identifying both internally and externally the current state of the company Limacor My SAS, which belongs to the construction sector whose main activity refers to the remodeling and local adequacy in industrial and / or commercial projects and the manufacture of furniture and thus identify the problems and implement an improvement plan in order to mitigate them.Item Estrategias y planes para la empresa Luyma S.A.Rodriguez Rodriguez, Angelica Tatiana; Suárez Lozano, Iván FernandoThe of integration project understands variables that it allows, an object of study with qualitative, explicit approach in the components investigativo and to discipline that they determine the limits of the investigation; in the development of the economic activity of the company, of the agricultural Colombian sector, demonstrating the principal factors in the process of import and international and national commercialization of tractors, implements, supplies and agricultural rims as authorized distributor, of one of the brands most recognized in the agricultural market KUBOTAItem Plan de mejora para el fortalecimiento del proceso comercial de la empresa Aromamarketing ubicada en la ciudad de BogotáCastro-Gutiérrez, Catherine; Guevara-Arias, Angie Daniela; Ávila-Rodríguez, Jenny Juliana; Peña Sánchez, LilianaThe main objective of this project is to determine a problem in the Aromamarketing company, which was found through commonly used tools and techniques such as: DOFA matrix, PESTEL, questionnaires, problem tree and interviews, using the mixed methodology, that is, quantitative and qualitative. To carry out this, bottlenecks were identified and characterized, in order to determine a short-term but high-impact solution, this problem was found to be the late response to requests or additional visits to clients and customers. There the following question is born. What communication plan or program should be implemented in Aromamarketing to improve customer service? In order to determine the impact or benefits that this can bring to the company, it is proposed that the solution is the most constructive use of WhatsApp Business linked to two satisfaction surveys, one general and the other specific, the general form is aimed at knowing The universal satisfaction that the client perceives with respect to the service offered by the company and the specific form is only for Aromamarketing clients who have requested additional visits due to failures or reports of news other than preventive maintenance, the consolidation of this information will It will allow the company to identify problems and make the necessary adjustments, in order to improve its good will and the confidence of its clients, as well as covering large markets and strengthening its financial structure.Item Estrategias y planes para la empresa Tecnicentro Nuevo HorizonteCarrillo Puentes, Olga Yamile; Avellaneda Avellaneda, Zulma JuliethThe research addresses the case study of the company Tecnicentro Nuevo Horizonte, is an automotive services company located in the municipality of Villeta in which the different areas were studied in order to improve services, expand the market and focus on growth . When making the diagnosis, and according to each module studied, it is possible to identify a series of problems present in the daily processes of the company; strategic management as a backbone is applied with the aim of seeking greater competitiveness, financial stability, and market growth. The development of the research took into account two components: the investigative, and the disciplinary, the latter has as main purpose to generate a proposal that includes changes, modifications and executable action plans that take the company to levels of stability. This project has a purpose and is to highlight the importance of the different areas that make up the company, and its relationship with the achievement of goals set by the administration; teamwork, assertive communication and a clear vision, produces clear ways of where the market is going. To conclude, this document collects valuable contributions for the company Tecnicentro Nuevo Horizonte, since it is possible to apply improvement plans within the organization, and this in order to strengthen its processes and thus ensure the sustainability of the company.Item Plan de mejoramiento - TV Bingo DiamanteDuran-Moreno, Derly Gineth; Fonseca-Mendoza, Maria Camila; Cicua-Ospina, Juan Sebastian; Peña-Sanchez, LilianaThe games of luck and chance sector in Colombia has become an important sector for the generation of employment and economic contribution to the country's GDP, likewise this sector generates contributions for health thanks to the collection of exploitation rights carried out by companies of the sector. On the other hand, games of chance have had a great growth throughout its history and with an increasing boom in all areas of the country, for this reason the object of study will be developed in the company TV Bingo Diamante EU, which belongs to the SME classification and develops its operations in the municipality of Garzón, department of Huila, whose main activity is the commercialization of games of luck and chance, particularly localized games such as bingo in the hall. The content of the following document will address the characterization of the company, a preliminary diagnosis of the same where macroeconomic and microeconomic factors of the country will be analyzed in order to be able to carry out an analysis of the games of luck and chance sector specifically and likewise the market. and the company's environment used tools such as strategic matrices such as PESTEL, DOFA, EFI and EFE. Subsequently, an improvement plan will be presented to the company and the implementation of an organizational structure that will adjust to its needs, with the intention of improving its internal processes and obtaining better organizational performance.Item Propuesta de mejora estratégica de la empresa INVESTIGAR S.A.S.Bedoya Quiroga, Fabian Andres; Charris Luengas, Andres Felipe; Suárez Lozano, Iván FernandoThis integrative project aims to strengthen knowledge in the specialization program in Business Management, which gives an orientation as future professionals of different disciplines, which act as managers of high quality, in this way are projected strategic, organizational and business management functions, with capacities to manage and make decisions that guide creativity and innovation in the development of companies, in a highly competitive and globalized context. The project is carried out taking into account the disciplinary or integrative component, these refer to the title, theme, problem, objectives, justification, reference framework and methodological framework, which is structured from the scope investigative in the development of work. The organization object of this project is INVESTIGAR S.A.S, a company that has 25 years of experience in the services sector, with the social purpose of conducting research of markets and public opinion. It aims to define a model to establish how the company You can improve the management of your staff according to two theories: the administration of resources human resources and the organizational climate considering the impact this has on the culture business and in achieving the company's objectives. Taking into account the above, took into account the theoretical exposure of different authors in the field of strategic management and the administration of companies for the theoretical construction and foundation of each one of the improvement proposals developed in their respective module of the key areas of the organization. Structured based on the diagnosis and analysis of the real situation of the company INVESTIGAR SAS, generating improvement strategies for the company based on the strategic management and the application of indicators that are measurable and enable monitoring, control or direction in the proposed objectives, considering the possible improvement opportunities that it has in terms of business culture and budget projection. The final result is to provide the entrepreneur with proposals for improvement in each of the modules solved along this integrating project, through a methodology qualitative approach with case study approach, where they will be given as follow-up elements management indicators that allow the correct follow-up to each of the proposals for improvement.Item Plan de mejora para el fortalecimiento del proceso de recaudo de cartera en la empresa fondo de empleados disan colombia sa-fedisan ubicada en autopista medellin km 1.6 costado norte via cotaRodriguez-Borray, Francy Natalia; Roncancio-Rodriguez, Cristol Daniela; Peña Sánchez, LilianaThe main objective of the document is to identify the impact of the portfolio in arrears reflected by the employee fund in the granting of credits to associates. To carry out this research, it was identified that there is currently no credit policy manual that guarantees the terms and conditions of each modality. In order to determine what the percentage of portfolio in arrears was made a comparison between the years 2016 and 2017 of the different credit lines and it was identified in the financial statements that the company had a loss of a total of $41,394,335 of portfolio in arrears that corresponds to 3,82% of the total portfolio, it is evident that this percentage corresponds to housing and vehicle credit lines since no collateral is contemplated.Item Estrategias y planes para la Corporación Casa de la Cultura de Fontibón Cacique HyntibaLópez Rodríguez, Anderson; Gutiérrez Garzón, Fanny Melina; Olaya Molano, Juan CarlosThis research project aims to contextualize the management and development of the Corporation House of Culture of Fontibon Cacique Hyntiba looking for the improvement of their communication alternatives within the community.Item Estrategias y planes tecnológicos para impactar la calidad educativa en el Colegio san José de CafassoRueda Valdes, Gabriela; Mora Amaya, Jose Sebastian; Olaya Molano, Juan CarlosThe San José de Cafasso School S.A.S is a private institution that provides the preschool and basic primary education service in the Tunjuelito Locality. During the last 5 years it has suffered from a technological backwardness, which is evident both in its systems room in general and in the inclusion of new educational technologies within its learning methods That is why the need arises to develop improvement proposals for the implementation of these technologies, in order to generate continuous improvement in the school that allows it to have a more integrated educational quality.Item Servicio al cliente, aspecto clave para el crecimiento de la organización Servielectrogas Ltda.Abella Márquez, Jesica Alejandra; Bohórquez Villamil, Angie Vanessa; Olaya Molano, Juan CarlosIn the following document there will be realized an analysis and diagnosis of the company Servielectrogas Ltda and one will present a series of offers to promote the service to the client, attracting consumers to perceive a major quantity of income.Item Plan de mejora para el fortalecimiento del proceso de implementación de procesos en la empresa Inversiones Raza S.A.S ubicada en Bogotá, D.C.Zambrano Obando, Ivonne Angely; Galindo Diaz, Daniela Vanessa; Culman, Yeimith; Velosa, IvanIn the following document will be evidenced the basic structure that makes up the company INVERSIONES RAZA S.A.S, in which study analysis will be carried out, to be able to make improvements in processes that can cause stagnation or reproach in the company. An analysis was made regarding the general characterization of the company, a preliminary diagnosis and an internal analysis in which the different areas in which shortcomings can be identified will be verified in order to determine the needs and thus propose possible solutions, Similarly, an analysis of the micro and macro environment will be carried out in which an attempt will be made to show a scope of the company with respect to its competence. Having reliable sources to perform such analysis. In the final part of this document you will find a conclusion of what is this first review of the company, in order to be able to provide a concrete data in terms of structure and problems of the same one.Item Plan de mejora para el fortalecimiento del proceso de manual de funciones en la empresa Distribuidora Omerlac SAS ubicada en Bogotá DC.Mejia-Vega, Tania Yabeidy; Arroyave-Torres, Oscar Andres; Peña Sánchez, LilianaThe general objective of the document is to determine a plan of improvement for the strengthening of the process of manual of functions in the company DISTRIBUIDORA OMERLAC SAS , the objective was to make a complete analysis from the micro and macro variables that impacted the company with respect to the manual of functions for each official Open question questionnaires were made in order to understand the context of the situation using a diagram of processes to determine additional bottlenecks we use the EFE and EFI matrices where we identify that the weighted total indicates that it is below average your strategies are not going in a proper way is not avoiding your threats, no attention is paid to competitors.(1,8) and tells us that our strengths are being properly exploited and weaknesses are not being attended to we must take quick action to close the gaps(1,7) (Matrix EFE and EFI respectively)Item Proyecto de análisis Godoy Córdoba abogadosSoto Rodriguez, Tatiana Lorena; Mariño Reyes, Johny RubielGodoy Córdoba Abogados S.A.S. is a firm dedicated to the practice of labor law, social security and immigration, recognized as the number one firm in these practices. It is a specialized firm with seven partners and more than one hundred employees. Associates of Littler Global, the global firm specialized in labor law. Godoy Córdoba has developed a broad portfolio of services to support clients in each of the identified areas, divided into counseling in labor law, litigation, negotiation, insurance, business reorganization and ministry. global management of labor relations and training, this has allowed the firm to grow constantly and be recognized as the number one firm in labor law by Legal 500 and Chambers and Partners which allows it to have a good prestige and recognition in labor law in Colombia. In the diagnosis made to the firm, a problem was identified that is being generated because the reimbursable expenses are not being paid on time by the clients or sometimes the invoices are returned, generating reprocesses and in many instances lost of money, the reimbursable expenses are the expenses that are incurred for the provision of services to customers both nationally and internationally.Item Estrategias y planes para la empresa santa maría Petroleum Inc. sucursal ColombiaArroyo Aviles, Jimy Leiderson; Bernal Mendez, Carlos Daniel; Suárez Lozano, Iván FernandoThis investigation was made with the information from a Company that is call Santa Maria Petroleum Inc Sucursal Colombia, The specific purpose if the company is the exploration and exploitation of hydrocarbons, whose channel of distribution is of type mouth of well. The developing method use in this investigation was divided in three parts: analytical, diagnosis and strategy of improvement.Item Propuesta de mejora organizacional y administrativa aplicable a la empresa Mallas y Figurados S.A.S.Moreno-Carrero, Luisa Fernanda; Liliana Peña SánchezTo carry out the proper investigation and application of the diagnostic tools, the first step was to characterize the company Mallas y Figurados SAS, identify the corporate purpose, what it does, how it was established and who its shareholders and representatives are. The problem that could be identified through a preliminary diagnosis for Mallas y Figurados SAS, was the non-structuring, the lack of definition of its main areas and how they were at the initial moment of the investigation, this causes inconveniences, not only in customer service and taking orders, but also when making the due requirement of raw materials and supplies. Subsequently, its main clients, suppliers and competitors were identified, a study and analysis of the economic indicators that negatively and positively affect the company Mallas y Figurado SAS was also carried out, it is important for the organization to be updated on the country's economic situation and behavior. of the economic indicators have negatively affected the construction sector, reducing its share in GDP (gross domestic product).Item Diagnóstico y plan de mejora en el área de mercadeo para la empresa Carruseles S.A.Martínez Pachón, Judy Alejandra; Ramírez Palacio, Paula Andrea; Suarez Gutiérrez, Jeraldin; Mariño Reyes, Johny RubielThe diagnosis was made and the company Carruseles SA is dedicated to family entertainment in amusement parks, has 110 employees, takes into account the administrative and operational part of the company, its parks are distributed in six shopping centers in the city and its surroundings, Centro comercial Tunal, Centro Comercial Unisur, Centro Comercial Tintal, Centro Comercial Portal 80, Centro Comercial Plaza de las Américas, Centro Comercial San Juan Plaza (Neiva) and Centro Comercial Hacienda Casablanca (Madrid). of video games, redemption machines and services for family and business events. To obtain this report, we must take into account the area of human resources, purchases, services and financial services, have been in the best conditions, production processes have been given, the results of the functions have been given. Improvement proposal in this company. From this process it has been demonstrated that the company has been without a person in charge of marketing for several months and in the company that has seen a considerable decrease in its income, and that the main functions of this area are Manage part of events, promotions and innovative ideas to attract customers.Item Plan de mejora para el fortalecimiento del proceso de transformación digital en la empresa Tecinf S.A.S ubicada en BogotáFeliciano-Parra, Andrés Felipe; Pino-Nino, Brayan; Forero-Orjuela, Leidy; Peña Sánchez, LilianaIn this work, what was done was an investigation about the company Tecinf SAS, first of all, to observe what it does, what market it is in, what tasks it does and everything related to the contextualization of the company to get to know it more thoroughly and know in what aspects can be improved. After contextualization, it was necessary to define what shortcomings it had in order to improve, and so it was that an improvement plan was developed at a general level to seek for the company to grow in every sense and seek the best results by enhancing each of its processes and that can be applied as soon as possible.Item Propuesta de mejoramiento de la cadena de abastecimiento de la empresa COASPHARMA S.A.SMoreno-Bernal, Jhoan Alexander; Veloza-Monroy, Leidy Yohana; Mariño Reyes, JohnyOnce the most important products for the company are identified, we will delve into the manufacturing and packaging formulas of each of them and the information will be consolidated, surely there are common packaging materials in many of the products that have been selected, such as For example, PVC and aluminum in the products of tablets and capsules or caps and jars for products in liquid presentation, or flavoring excipients, colors and grouped fragrances, the need must be determined in a certain period of time and then the Supply policies, one of the proposals that are deduced from this analysis is that year negotiations with the suppliers of these materials and supplies are agreed and partial deliveries are agreed according to the rotation of those inventories and also a judicious periodicity of payment of Obligations for suppliers to feel very committed to serving our order s, the other proposal has to do with substitute products and is to evaluate in the international market the achievement of materials that meet the quality conditions demanded by the laboratory, highly rotating products can provide sufficient scales to consider a direct import that probably It will generate economic benefits for the company in terms of profitability for each of the lines. The results we want to achieve range from cost improvement, without sacrificing quality, intelligent management of inventory levels, availability of finished products, continuous production that allows planning and projection of needs (input), schedule of shifts and work resources ( process) and delivery of the needs of the sales force (output) which leads to an effective sales customer satisfaction with those who can work hand in hand to exploit the competitive advantages of COASPHARMA brand products that are market leaders.