Especialización en Gerencia de la Seguridad y Salud en el Trabajo

Permanent URI for this collectionhttps://repositorio.uniagustiniana.edu.co/handle/123456789/3039

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Análisis de la cultura organizacional y liderazgo de los sistemas de gestión de salud y seguridad en empresas pequeñas. Una revisión de los últimos 10 años en Latinoamérica
Quintero-Sambony, Adriana Marcela; Martínez-Rincón, Mabel Lizeth; Guerrero-Cordero, Raymundo Nicolás ; Bueno-Castro, Diana Derly
This research aimed to analyze organizational culture and leadership in occupational health and safety management systems (OHSMS) in small Latin American enterprises over the last 10 years (2016–2026). The study was conducted using a qualitative, descriptive approach, based on a documentary review of indexed journal articles and other academic sources on safety culture, leadership and management systems in SMEs. A documentary analysis matrix was developed with 25 selected articles that met the inclusion criteria defined for the research, in which levels of organizational culture, leadership styles and organizational characteristics related to preventive management were identified. The results show that, in Latin American SMEs, reactive and calculative safety cultures predominate, with specific advances toward proactive and generative levels when top management assumes safety as a strategic value. It is also highlighted that transformational and participative leadership styles contribute to preventive commitment, mutual care among workers, and the consolidation of more sustainable management systems, in contrast to authoritarian, transactional, or delegative styles. In conclusion, strengthening the linkage between organizational culture, leadership and OHSMS is necessary to transform preventive culture and respond to the needs of small Latin American enterprises beyond mere legal compliance.
Análisis del comportamiento docente en la prevención de riesgos laborales en el entorno educativo - Analysis of teacher behavior in the prevention of occupational risks in the educational environment
Valencia-Arce, Danne Melissa; Bueno-Castro, Diana Derly
This investigation constitutesan analysis of the teacher as an active subject in the prevention of occupational risks in the school environment, knowing that they face a wide range of risks (physical, psychosocial, ergonomic, and vocal) that affect teñir health, well-being, and pedagogical work. The study is conducted from a qualitative and descriptive approach, through a review. According to three specific objectives, the results reveal that: (1) the most recurrent occupational risks in the educational field are stress, burnout, musculoskeletal disorders, voice problems, and precarious environmental conditions; (2) the preventive behavior of teachers is mainly unsatisfied or at risk, with a minority adopting compliant behaviors linked to institutional support, training, and workplace well-being; (3) among the most relevant prevention strategies were training, periodic inspections, and a package of actions of an ergonomic, environmental, and psychosocial nature (active breaks, vocal care, stress management, organizational adjustments). The results are discussed in light of the principles of the ILO and WHO, highlighting the gap between knowledge and preventive action, and the influence of structural factors (work overload, precariousness, lack of resources) on the implementation of safe practices. It is concluded that teaching behavior is not an individual trait but a response shaped by the organizational contexto and preventive culture.
Desórdenes musculoesqueléticos en trabajadores de call center una mirada desde la prevalencia y los factores de riesgo. Musculoskeletal disorders in call center workers: a look at prevalence and risk factors.
Durango-Petro Jorge Francisco; Díaz-Parodi, Johanna Lucía; Mendoza-Parada, Yesica Yibet; Bueno-Castro, Diana Derly
The document analyzes musculoskeletal disorders (MSDs) among call center workers, highlighting them as a frequent issue linked to working conditions such as prolonged postures, repetitive movements, continuous computer use, and high organizational demands. A literature review identifies neck pain and lower back pain as the most common disorders—primarily affecting the neck and back—with a high prevalence of symptoms in this population. The study concludes that the origin of these disorders is multifactorial, involving ergonomic, organizational, technological, and psychosocial factors; consequently, it emphasizes the importance of implementing occupational health and safety preventive measures—such as ergonomic workstation improvements, the promotion of active breaks, and self-care strategies—to reduce their impact on health and work performance.
Diseño de un programa de gestión ambiental para el manejo de residuos en una empresa del sector de postres: caso Dulce Jesús Mío
Centeno-Plata, Juan Ernesto; Taquez-Bueno, Luz Ayda ; Bueno-Castro, Diana Derly
This project focuses on designing an environmental management program for the comprehensive management of solid waste at the Dulce Jesús Mío dessert company in Bogotá. The main objective is to strengthen regulatory compliance (ISO 14001 and ISO 45001), optimize environmental performance, and mitigate occupational risks such as falls and injuries caused by inadequate waste management. A census conducted at its five locations identified critical issues such as deficiencies in source separation, a lack of technical storage areas, and the absence of metrics or generation records. Furthermore, a lack of formal environmental policies and a management approach based on empirical practices were evident. The proposed intervention uses the PDCA cycle (Plan, Do, Check, Act) to structure a systemic solution. The key elements include the provision of recycling points in accordance with Resolution 2184 of 2019, the upgrading of storage units, staff training programs, and the implementation of a digital system of key performance indicators (KPIs) to ensure traceability. In conclusion, this program will facilitate operational efficiency, reduce accidents, and ensure the organization's sustainability and legal compliance.
Evaluación integral de los puestos de trabajo y formulación de propuestas de mejora ergonómica, en una empresa de geotecnia
Ortega-Tarazona, Jairo Enrique; Ariza-Bareño, Jenny Roxana; Bueno-Castro, Diana Derly
This project develops the characterization of workstations in a company within the geotechnical sector, with the purpose of identifying, analyzing, and managing ergonomic risk factors that impact workers’ health and, consequently, their performance. The research is based on a quantitative approach with a descriptive scope, using standardized methodologies such as ROSA and REBA methods, supported by tools such as direct observation, photographic records, and employee interviews. The results reveal inadequate ergonomic conditions in both administrative areas and the laboratory, including the adoption of forced and sustained postures, repetitive movements, and deficiencies in the design of furniture and workstations, in addition to long working hours without adequate scheduling of active breaks to mitigate these effects. In response to this diagnosis, an ergonomic intervention proposal is presented, structured around three main axes: workstation redesign, implementation of control measures, and promotion of healthy practices, in accordance with the guidelines of the Occupational Health and Safety Management System (OHSMS) and current regulations. Furthermore, considering the organizational context, the project gains particular relevance due to the upcoming relocation of the company, representing a strategic opportunity to integrate ergonomic criteria from the design phase of workstations, thereby contributing to the prevention of work-related injuries, improvement of organizational well-being, increased productivity, and operational sustainability.
Factores de riesgo laboral en el transporte terrestre en América Latina y su abordaje desde la gestión de la seguridad y salud en el trabajo: revisión documental (2010–2025) - Occupational risk factors in land transport in Latin America and their approach from the management of occupational safety and health: a documentary review (2010–2025)
Echeverry-Carvajal, Diego Fernando; Gutiérrez-Suarez, Adriana Stefany; Bueno-Castro, Diana Derly
Land transport is one of the sectors most exposed to occupational risks in Latin America and a strategic component of the regional economy. This monograph analyzes the main occupational risk factors in the sector and their management from the perspective of Occupational Safety and Health (OSH) management models, through a systematic review of 24 scientific articles published between 2010 and 2025 in databases such as SciELO and Dialnet. The findings reveal a gap between the formal adoption of international standards such as ISO 45001 and their effective application, especially in small and medium-sized enterprises. Ergonomic, physical, psychosocial, and organizational risks were identified as interacting systemically, with fatigue resulting from prolonged workdays being one of the main factors associated with road accidents. The results are compared with international epidemiological evidence, including the WHO & ILO report (2021), and with approaches to the social determinants of health. It is concluded that the sustainability of the sector requires predictive management models that integrate the human dimension of risk and strengthen prevention from an organizational and strategic perspective.
Gestión de trabajo seguro, un análisis desde la salud mental en el sector de hidrocarburos / Management of Safe Work and Mental Health in the Hydrocarbons Sector
Ortiz-Duran, Lesly; Cañas-Navarro, Carol; Rubio-Roa, Dayana; Bueno-Castro, Diana Derly
This thesis studies safe work management in the hydrocarbon sector from a mental health perspective, based on a review of scientific literature. Its main objective is to demonstrate how psychosocial factors can affect workplace safety and the well-being of workers. The results indicate that, while some Occupational Health and Safety Management Systems have historically focused on preventing physical risks, there is a growing need to incorporate mental health as a fundamental component. Long working hours, rotating shifts, geographical isolation, work pressure, and leadership styles, among other factors, directly impact the development of disorders ranging from stress and depression to anxiety and insomnia. It was also identified that the main safe work strategies include implementing international standards (such as ISO 45001), preparing work areas, improving working conditions, and promoting overall well-being; actions that help reduce human error, workplace accidents, and absenteeism. It is concluded that safe work management must be understood globally, and that it is essential to integrate mental health within prevention systems to increase the safety culture, improve productivity and create safer work environments.
Propuesta de gestión de riesgos para el personal de odontología en 14-85 Dental spa
Osorio-Martínez, Diana Carolina; Bueno-Castro, Diana Derly
This analysis is conducted to understand the risk management to which oral health professionals and assistants are exposed, with the purpose of mitigating these risks and developing campaigns that enable their recognition and the implementation of preventive measures. The company 14 85 Dental SPA, whose economic activity focuses on dentistry services, must guarantee safe workplaces and adequately inform each of its employees about these risks. This is done with the objective of reducing and, whenever possible, avoiding them.
Propuesta de gestión de un programa de manejo de la carga física de los trabajadores del tat en Funza, Cundinamarca.
Mendoza, Nily Estefania; Bueno-Castro, Diana Derly
This study aims to develop a physical workload management program for door-to-door sales workers in the municipality of Funza, Cundinamarca, who are exposed to high physical demands from manual handling of loads, prolonged movement, and maintaining postures throughout the workday. These conditions increase the risk of developing musculoskeletal disorders, affecting both the worker's health and their job performance and quality of life. A quantitative, descriptive approach was used for the study, applying the ERIN (Individual Risk Assessment) method to a sample of six workers. The results showed that 100% of the participants presented a "very high" level of biomechanical risk, mainly associated with repetitive movements, prolonged standing, constant use of mobile devices, and the limited implementation of active breaks and mechanical aids during the workday. Based on these findings, the “Ergo Vital TAT” program was designed, focusing on the implementation of preventative strategies such as active breaks, training in postural hygiene, proper use of mechanical aids, and promotion of self-care. This program aims to reduce physical workload, prevent injuries, and improve working conditions. In conclusion, the research demonstrates the need to address biomechanical risks, promoting safer, healthier, and more productive work environments.
Propuesta de intervención orientada a la implementación del Programa de Gestión de Riesgos Laborales en la Empresa FRENOS ANDINO, BOGOTÁ- 2026. Intervention proposal aimed at the implementation of the Occupational Risk Management Program in the Company FRENOS ANDINO, BOGOTÁ- 2026
Bejarano-Romero, Marian Julieth; Sánchez-Carrascal, Diana Patricia; Venegas-Urbina, Maribel; Bueno-Castro, Diana Derly
In the absence of an occupational risk management programme at Frenos Andinos, an intervention proposal is being implemented with the aim of improving workers’ health and safety conditions to prevent both accidents and occupational illnesses. The lack of such a programme poses a significant risk to both employees and the organisation, reducing productivity and increasing the incidence of workplace accidents. One of the main objectives of this programme is to implement an intervention plan focused on establishing an occupational risk management system within the company, in conjunction with the GTC-45 matrix, to identify potential hazards and risks. Furthermore, the programme will be designed and presented in a booklet serving as an interactive resource for raising awareness and knowledge among workers. In this way, the programme strengthens occupational risk management at Frenos Andino, promotes prevention and the well-being of workers in line with current legislation, and contributes to improving working conditions and organisational growth, whilst minimising accident rates and occupational illnesses.
Propuesta de intervención de un programa de estándares de seguridad en el área de producción de la empresa CONSERVAS DELCASINO S.A.S
Tirado-Osorio, Angela María; Robayo-Romero, Diego Danilo; León-Chamorro, Jaime Iban; Bueno-Castro, Diana Derly
This paper proposes the design of a Safety Standards Program for the production area of CONSERVAS DELCASINO, aimed at reducing workplace accidents and strengthening the Occupational Health and Safety Management System (SG-SST) by 2026. The initiative arises from a 50% increase in internal accidents between 2024 and 2025, highlighting the need to implement formal operational controls in critical processes such as cooking, packaging, machinery handling, and the use of chemical cleaning substances. The proposal is based on current Colombian regulations, particularly Decree 1072 of 2015 and Resolution 0312 of 2019, as well as international references such as ISO 45001:2018 and GTC 45. Within this framework, standardization is presented as a preventive strategy to reduce operational variability, strengthen safe behaviors, and ensure continuous monitoring of mechanical, thermal, chemical, locative, and electrical risks. Methodologically, the study begins with a structured diagnostic divided into four components: sociodemographic, cognitive-behavioral, operational-organizational, and verification. This instrument, grounded in recognized models, allows the identification of gaps between regulations, worker perception, and actual practices on the production line. Finally, safety standards and Safe Work Procedures (SWP) will be established for critical tasks, following the PDCA cycle. Additionally, an educational booklet will be developed to support program dissemination and facilitate its adoption, promoting a preventive culture and regulatory compliance.
Propuesta de intervención desde la Salud Mental Positiva para mitigar el riesgo psicosocial en los trabajadores de Congo Films
Baquero-Riveros, Wilmer Javier; Castañeda-García, Laura Daniela; Bueno-Castro, Diana Derly
This research was conducted with 81 employees of Congo Films. A test was administered, consisting of questions related to six dimensions of positive mental health, as proposed by Dr. Teresa Llunch. The objective was to provide an alternative tool for measuring mental health or psychosocial risk, distinct from the existing psychosocial risk assessment battery, in order to analyze protective factors and propose an intervention design. The main results showed low scores in the dimensions of interpersonal skills and personal satisfaction, while problem-solving and self-actualization emerged as protective factors. Therefore, a brochure was developed as the final product for Congo Films S.A.S., outlining a series of activities to strengthen protective factors and improve scores associated with poor mental health.
Propuesta de intervención en hábitos de vida saludables “Productividad y Bienestar al Volante” para los trabajadores de la empresa Expreldorado
Avila-Llorente, Karen Paola; Sánchez-Rodríguez, Jully Esperanza; Barrios-Hurtado, Edwin Libardo; Bueno-Castro, Diana Derly
No aplica ya que es una propuesta de intervención
Propuesta de intervención Programa: Cuidarme es mi forma de educar
Piñeros-Villamil, Bonnie Jazmín ; López-Camargo, Nicold Heyny Nathalya; Maldonado-Flórez, Yuber; Bueno-Castro, Diana Derly
“Taking Care of Myself is My Way of Educating” aims to improve the working conditions of employees at the Agustiniana University - Uniagustiniana, by implementing a Comprehensive Workplace Wellness program that positively impacts the healthof employees through physical, emotional, social, spiritual, and occupational well-being, as well as road safety, with preventive and promotional actions that build healthy, safe, and productive work environments. Physical well-being will be addressed through monitoring for the prevention of occupational and ergonomic risks and through activities that promote healthy habits. With emotional well-being, we seek to strengthen the mental health of employees through stress management programs, psychological support, and recognition of human talent. Strengthening integration, teamwork, and improving interpersonal relationships among employees will be pursued through social well-being initiatives. Spiritual well-being will be addressed through the creation of spaces for reflection, sharing of beliefs, and education in institutional values. Likewise, we expect to integrate workplace well-being and road safety through the implementation of the Occupational Health and Safety Management System, risk prevention, continuous improvement, and the strengthening of road safety. Through “Taking Care of Myself is My Way of Educating,” we seek to improve the organizational culture at Uniagustiniana by addressing the aforementioned strategic areas, striving for continuous improvement that enhances the quality of life of our employees, fostering healthy habits that promote well-being through self-care.
Propuesta de mejora empresa de transportes P y P
Carreño, Mónica Catalina; Espitia-Quiroga, Leidy Katherin; Ortiz-Aponte, Paula Andrea; Bueno-Castro, Diana Derly
This degree project aims to improve the management of psychosocial risks in operational workers of the company Coordinadora de Transportes PyP. This study arises after identifying that, although the company complies with the documentation requirements of the Occupational Health and Safety Management System (98.75%), this compliance is mainly focused on regulations rather than on the real well-being of workers. Based on the results of the psychosocial risk assessment applied in 2025, high and very high risk levels were identified in factors such as workload, mental load, lack of training, change management, and stress. For the development of this project, an applied approach was used, based on the review of existing information and the analysis of the obtained results. From this, the intervention program “Ruta al Bienestar” was designed, which includes training, awareness, and well-being activities focused on reducing stress, improving communication, and helping workers adapt to organizational changes. Additionally, the proposal helps to organize the actions that will be implemented in a clear way, making it easier to follow up and monitor them. It also ensures that the activities are not only theoretical, but are actually applied and generate real changes in the daily work of employees.
Propuesta de mejora en la gestión de la formación para operaciones seguras en la empresa Montacargas Serviyaz S.A.S
Pérez-Camargo, Paula Carolina; Aldana-Villalobos, Heidy Yulenis; Porras-Palacios, Venny Laura; Bueno-Castro, Diana Derly
The objective of this study is to address training as a central element in occupational risk management and safe operation practices in the company Montacargas Serviyaz S.A.S., based on the recognition that poorly structured training programs can directly influence the occurrence of incidents and workplace accidents, especially in high-risk activities such as forklift operations. Using a descriptive and documentary approach, a theoretical and regulatory review was conducted, focused on risk management, safety culture, organizational learning, and compliance with the guidelines established by the Occupational Health and Safety Management System (SG-SST). This analysis made it possible to identify the need to strengthen the planning, implementation, and evaluation processes of training within the company, considering international standards such as ISO 45001:2018, as well as current national regulations. As a result, a structured improvement of the training process is proposed, aimed at developing technical, behavioral, and preventive competencies among workers, thereby contributing to the reduction of operational risks and the strengthening of the organizational safety culture. It is concluded that training should not be understood merely as a formal requirement, but as a strategic tool for business sustainability and the protection of workers’ life and health.
Propuesta de mejora en la gestión de residuos de la empresa Luna Hermanos Ltda de la ciudad de Albania La Guajira 2026
Zabaleta-Bolívar, Viviana Patricia; Bueno-Castro, Diana Derly
The proposed improvements to waste management at Luna Hermanos Ltda. aim to enhance environmental performance and the Occupational Health and Safety Management System (OHSMS). An organizational assessment revealed weaknesses in source separation, labeling, record keeping, and hazardous waste management, particularly within the administrative area. While the company has made operational progress, such as the partial use of color-coding and temporary storage, deficiencies remain in process standardization, document control, and staff training. Therefore, a comprehensive waste management program aligned with current regulations is proposed. This program will focus on improving waste classification, signage, hazardous waste control, record-keeping, and strengthening an environmental culture. The objectives of this initiative are to ensure regulatory compliance, reduce risks, and promote continuous improvement and business sustainability.
Propuesta de programa de gestión en EPP para los trabajadores de cargue y descargue del sector comercial de granos de la empresa MERKA-UNIÓN, Corabastos, 2026.Proposal for an EPP management program for loading and unloading workers in the grain commercial sector of the company MERKA-UNIÓN, Corabastos, 2026.
Garay-Castro, Claudia Marina; Bueno-Castro, Diana Derly
The intervention proposal being taught develops a PPE management program for the loading and unloading workers in the grain commercial sector of the company MERKA-UNIÓN, located in the Bogotá Wholesale Market (Corabastos), during the year 2026. The main problem found was the incorrect and incomplete use of PPE by said personnel, despite the company providing them partially, which shows failures in the processes of monitoring, control, training, and self-care culture. The research adopted a quantitative approach with a descriptive scope. A diagnostic survey was conducted with the 20 loading and unloading workers using Google Forms, which was complemented by direct observation thru a checklist based on Resolution 0312 of 2019 and Decree 1072 of 2015. The results showed six main issues: incomplete supply of PPE, low voluntary use of lumbar belts (55% never use them), negative perception of PPE effectiveness in 50% of the workers, lack of knowledge about their correct use, absence of visual safety signage, and presence of active musculoskeletal symptoms, mainly lumbar pain in 95% of the staff. Taking into account the aforementioned findings, an intervention proposal was developed consisting of three components: a formal PPE management program based on the PDCA cycle, a training and awareness plan with a visual and participatory approach, and an educational video as a permanent awareness tool. This proposal aims to strengthen the safety culture and ensure compliance with occupational health and safety regulations.
Propuesta de un manual de gestión de comportamientos seguros para los trabajadores de montajes de estructuras metálicas de la empresa celik construcciones metálicas
Díaz-Granados, Paula Andrea Mantilla; Casallas-Riveros, Hasbleidy Andrea; Mejía-Arcila, Yulieth Marcella; Bueno-Castro, Diana Derly
This study addresses occupational safety challenges at CELIK Construcciones Metálicas, a metalworking construction company where workers repeatedly engaged in risky behaviors—improper PPE use, failure to anchor at heights, overconfidence, and task improvisation—despite having documented procedures and a functioning SG-SST in place, suggesting the core problem was not the absence of rules but a lack of genuine ownership over them. A diagnostic instrument was applied to 76 operational workers (sample from 120; 95% confidence level, 7% margin of error), revealing critical knowledge gaps: only 68.4% correctly identified required PPE, 73.7% answered accurately on load-lifting procedures, and 76.3% knew the incident reporting protocol, while hot work (95%) and housekeeping (89.5%) showed stronger understanding. Based on these findings, a Safe Behavior Management Manual was developed, grounded in Behavior-Based Safety (BBS) principles and Meliá’s (2007) Triconditional Theory, incorporating participatory activities, attention-management exercises, and preventive infographics targeting the three identified risk factors. The proposal aims to shift safety from an externally imposed obligation to a genuine organizational value, addressing the human factor through positive reinforcement and active worker involvement.
Propuesta de un Programa de Cultura Preventiva y Autocuidado, en el Hotel Mirador del Recuerdo S.A.S.
Lobo-Díaz, Laura Lorena; Blanca-Soired, Niño Jaime; Bueno-Castro, Diana Derly
The purpose of this study was to design a Preventive Culture and Self-Care Program for Hotel Mirador del Recuerdo S.A.S., aimed at strengthening healthy lifestyle habits and reducing risk factors among employees. To this end, an organizational diagnosis was conducted using the FANTÁSTICO Test, administered to all 12 employees. This allowed for a comprehensive evaluation of different lifestyle dimensions, such as physical activity, nutrition, stress management, and self-care behaviors. The results showed that the company is generally at a "good" level, with an average score of 77, reflecting the presence of healthy practices among most employees. However, opportunities for improvement were identified in specific areas such as physical activity, nutrition, and some behavioral traits. Similarly, no critical risk levels were recorded, providing a favorable foundation for strengthening preventive measures. Based on these results, the "Vital Balance" program was designed, focused on promoting healthy habits and strengthening the preventive culture, contributing to comprehensive well-being, reducing absenteeism and ensuring the long-term smooth operation of the hotel.

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