Estrategias de bienestar laboral para la disminución de rotación de personal en la empresa Vector Ltda. para el año 2025

Abstract

Vector Ltda, an armored vehicle company, is experiencing a series of significant events, including high employee turnover, particularly in the administrative and maintenance departments. This turnover is caused by job dissatisfaction, low salaries, excessive workload, and a lack of recognition. The main objective of this project is to propose employee well-being strategies for 2025, focused on growth, a sense of belonging, and work contribution. The aim is to transform turnover from a weakness into a strategic investment opportunity in human capital. The theoretical framework defines turnover, according to Chiavenato, as a critical indicator of corporate health and its connection to the satisfaction of human needs according to Maslow's hierarchy of needs. The study methodology is mixed (quantitative and qualitative) with a nonexperimental, cross-sectional design. Various instruments were applied to the company's 20 employees. Data collection is based on an anonymous survey using the Uwes (Utrecht Work Engagement Scale) model to measure engagement (vigor, dedication, and absorption), complemented by qualitative studies to provide a deeper interpretation of the turnover rates. Key intervention strategies include implementing a recreation plan to reduce burnout and strengthen loyalty, developing an efficient financial budget to avoid administrative overloads, creating a detailed job description manual to reduce ambiguity, and a psychosocial support program to strengthen resilience and mental health.