Propuesta para Implementar el Sistema de Gestión de Calidad en la Comercializadora Montgreen SAS.

Abstract

The Comercializadora Montgreen S.A.S. It is a company under the Simplified Stock Companies (SAS) model, it was created in Bogotá (Colombia) ten years ago, This company wants to carry out a study for the implementation of the ISO 9001: 2015 standard. Most of the world's companies, large or small, must have their entire quality system based on the ISO 9001 series, the last update of which was carried out in 2015, where their ability to provide products and services that meet the needs of its clients, in addition to taking into account all the legal and regulatory requirements applicable in the environment, in which the company operates. This serves to increase customer satisfaction through process improvements, counting on the best human team, and where they must be duly qualified for the evaluation in accordance with all production, administrative and commercial processes. In this integrative work, each and every one of the guidelines of the ISO 9001: 2015 standards will be addressed to apply them to Comercializadora Montgreen S.A.S. and thus obtain some advantages such as low costs in raw materials, greater profitability and always aiming towards continuous improvement of all processes, stakeholders and management indicators.