Diagnóstico y análisis de los costos reales en la prestación del servicio de aplicación de pintura en polvo electrostático horneable en la empresa Servipintura H Y R S.A.S

Abstract

In the present work of degree it is developed a research about the diagnosis and analysis of the real costs in the provision of the service of application of electrostatic powder paint horneable in the company Servipintura H Y R S.A.S. Servipintura H and R S.A.S. is an organization that is dedicated to providing the service of application and commercialization of baking powder electrostatic powder, it is located in the neighborhood Boyacá Real, in the city of Bogotá. The study area of this research is the production department. The production department is made up of the production manager, the operators (painters and washers), and the production assistants. It has 2 ovens specialized in painting baking, 4 paint application booths and 4 paint application equipment; so it has a paint application team for each cabin. In the respective diagnosis of the production department, it was determined that the company does not have time and movement control in the processes carried out in the production department, reprocesses are generated, an inappropriate format is being used to control the production, among others. The research question is: What are the real costs in the provision of the service of application of electable baking powder paint, for the maximization of resources in the company Servipintura H and R SAS in the city of Bogotá D, C.?. The nature of the present project has a qualitative and quantitative approach. The contributions of this project are: The organizational structure of the company Servipintura H and R SAS was designed. A characterization of the production department was made. A specific identification of the 11 processes carried out in the provision of the service was made. Application of powder-coated electrostatic baking, in the company, among others. The results of this project are: The diagnosis of each of the processes of the production department was carried out. A cost sheet was created for purchase orders, which was adapted to the needs of the company Servipintura H and R SAS, among others. It is recommended to make a better use of the physical space that is available in the production department.