Propuesta para el mejoramiento de gestión de inventarios del local comercial Valentina Gómez Jewerly dedicado a la venta de joyería y accesorios de fantasía a través de herramientas del Lean Manufacturing

Abstract

During the development of this document, a proposal is presented to improve the inventory management of the Valentina Gómez Jewerly store dedicated to the sale of costume jewelry. Which is located in San Andresito, San José. Using Lean Manufacturing tools with the purpose of offering continuous improvement during the growth of this project. For which a diagnosis was made, starting with the list of products that are currently worked in the business, grouping them by product family. Since there was no record of them, therefore through the use of the DOFA matrix and the 5's, areas of opportunity were found to optimize the processes and improve the operational efficiency of the business. Where several factors were identified that play in relation to the management of the current inventory, focusing on the treatment of merchandise such as covergold, steel and brilliance. Therefore, it was necessary to propose the use of a storage policy with the purpose of maintaining a standard organization of the inventory and investing in the automation of the current management processes and implementation of an application in Excel. With the goal of reducing costs and increasing customer satisfaction.