General services employees are exposed to several risks and dangers due to his employment nature. The objective of this project was to identify the causes of work accidents subject to service performance contract between Casalimpia S.A. and Universidad de los Andes companies, in order to generate recommendations to remove or mitigate the risks linked to the work accidents or incidents analyzed. Casalimpia workers survey was used as methodology along with risk matrix to verify in each area the accidents reasons using NTC-3701 and GTC-45 standards. The main accident reasons identify were chemical substances, muscular problems, object fall and slips, in which it can be concluded that workers does not apply health and security recommendations provided by Casalimpia S.A, also it was revealed that the vast majority of accidents are between elderly people.
