Propuesta de mejora del proceso de ensamble de adaptadores SMA en medidores de telemetría para reducir fallas de transmisión a través de las herramientas de Lean Six Sigma: caso BTP Medidores y Accesorios S.A.S.

Abstract

The document presents a quality analysis focused on identifying and prioritizing the main causes behind meters that are not transmitting data, categorized as “No TX” events. The study shows that the most frequent issues stem from two critical factors: loose SMA connectors and damaged antennas, which together account for more than 60% of detected failures. When including additional causes such as improper assembly adjustment and pigtail cable wear, the cumulative percentage surpasses 80%, confirming that most incidents are concentrated within a small set of primary factors, consistent with Pareto analysis principles. The document also references concepts like Critical to Quality (CTQ), which help define attributes that significantly influence system performance, as well as standardization tools such as the Standard Operating Procedure (SOP), essential for establishing consistent processes for inspection and repair. Additionally, it cites well-known quality management sources, including Juran’s Quality Handbook. Overall, the document concludes that a structured approach to identifying failures allows organizations to focus efforts on high-impact issues, improving meter reliability and operational efficiency.