Diseño de un plan de bienestar para contratistas basado en un diagnóstico participativo: Una propuesta viable para la Secretaría de Educación de Mosquera, Cundinamarca 2025

Abstract

This research presents the design of a comprehensive well-being plan for contractors of the Secretariat of Education of Mosquera, based on a participatory diagnostic approach that integrates both quantitative and qualitative methods. Surveys administered to 82 contractors and semi-structured interviews with institutional leaders revealed key perceptions regarding organizational climate, motivation, recognition, availability of resources and institutional communication. Findings show significant gaps in feedback, leadership support, recognition, participation, and working conditions, all of which negatively affect motivation, organizational climate, and overall well-being.

Based on these results, a multi-dimensional well-being plan was developed, incorporating physical, emotional, social, professional, and recognition components. The plan aligns with national public sector regulations and the existing Teacher Well-being Plan, ensuring a legally viable and budget-efficient proposal. The study contributes a replicable model for public entities that rely heavily on service contractors and seek to improve job satisfaction, institutional belonging, and workforce stability.