Identificación de factores débiles en la gestión del talento humano en la empresa Electromillonaria de la ciudad de San Juan de Pasto para el primer trimestre del año 2026 - dentification of weak factors in human talent management at the Electromillonaria company in the city of San Juan de Pasto for the first quarter of 2026.

Abstract

The purpose of this project is to design an improvement plan for the Human Resources area of the company Electromillonaria, located in the city of San Juan de Pasto. The goal is to boost productivity, enhance the work environment, and increase the organization's competitiveness. Using a mixed research approach, surveys were conducted with employees at the administrative center to identify strengths and weaknesses, as well as opportunities for improvement in areas such as training, onboarding, workplace well-being, and employee recognition. The results showed positive labor relations and a good balance between personal and work life; however, some issues were found, especially concerning technological updates and the development of ongoing training programs. In response to these findings, an improvement plan was created, focusing on strengthening internal processes and modernizing human talent management. Implementing workplace well-being strategies and ensuring their effective application will support the growth and development of Electromillonaria.