Documento técnico para el desarrollo de una herramienta tecnológica como fortalecimiento al proceso de evaluación del desempeño laboral dirigido a los empleados nombrados en provisionalidad en la Superintendencia de Servicios Públicos Domiciliarios – SSPD para el año 2023

Abstract

Public entities at the national level with administrative career systems must evaluate the job performance of their employees, including those on career tracks and employees on probation, but not those appointed provisionally. Despite this, the Administrative Department of Public Service states that entities can evaluate provisional employees using instruments designed for this purpose, without granting them career rights. In light of the above, the following research will be applied at the Superintendence of Public Utility Services and is focused on constructing a technical document for the development of a technological tool to strengthen the job performance evaluation process aimed at provisionally appointed employees. For the development of this work, a review of two hundred and three (203) formats was conducted, which are applied by the Superintendence for the job performance evaluation process, using a qualitative, descriptive approach methodology, which allowed identifying the most common errors, such as incomplete information, lack of evidence registration, loss of agreed commitments, among other significant failures. According to the findings, it was identified that the entity should consider the implementation of a technological tool for the application of job performance evaluations for provisionally appointed employees, in order to achieve timely monitoring of the evaluation process and ensure the data generated in the measurement regarding the performance of the employees.