Análisis de la relación entre satisfacción y productividad laboral en el Hospital la Misericordia E.S.E. San Antonio Tolima en el primer semestre del año 2026

Abstract

This study aims to analyze the relationship between job satisfaction and employee productivity at Hospital La Misericordia E.S.E. in San Antonio del Tolima during the first half of 2026, driven by the need to understand how working conditions and well-being influence performance and the quality of healthcare services. To carry out the research, a mixed-method approach was employed, enabling the collection of both quantitative and qualitative data through staff surveys, which facilitated the analysis of their perceptions regarding the work environment, assigned duties, and available resources. The findings reveal a predominantly positive perception, highlighting interpersonal respect, teamwork, and support from supervisors, along with favorable levels of motivation and job stability. Nevertheless, opportunities for improvement were identified in wellness and training programs. In general, job satisfaction significantly affects staff productivity, thereby contributing to the strengthening of the organizational climate and the quality of healthcare services.