Implementación de un formulario único para la integración de los procesos de la cadena financiera durante el año 2025 en la Universidad Nacional de Colombia

Abstract

This research analyzes the feasibility and potential impact of implementing a unified form for the integration of financial chain processes at the National Financial and Administrative Management of the Universidad Nacional de Colombia during 2025. The identified problem lies in the fact that the four areas of the operational management component (contracting, budget, accounting and treasury) operate through heterogeneous tools such as Excel formats, emails and non-integrated information systems, generating information fragmentation, duplicate records, administrative rework and loss of traceability in the monitoring of procedures. The study employs a mixed-methods approach (quantitative and qualitative) with a descriptive-evaluative scope and a non-experimental longitudinal design. Starting from a unified form proposal designed by the authors as a response to the identified institutional needs, the research aims to evaluate its potential impact on information traceability, operational efficiency, and process control. The study population comprises 26 officials distributed across the four operational management areas, addressed through a full census. Data collection techniques include structured surveys with Likert scales, semi-structured interviews with key informants, documentary analysis and non-participant observation. The theoretical framework draws on Business Process Management (BPM), Organizational Information Systems theory, information traceability, the COSO and MECI internal control frameworks, and quality standardization principles under ISO 9001 and ISO 9000. Keywords: unified form, financial chain, process integration, traceability, business process management, internal control, administrative efficiency, Universidad Nacional de Colombia.