Propuesta de Estandarización del Proceso de Revisión Documental en Operaciones de Comercio Exterior

Abstract

This improvement plan aims to design a proposal for the standardization of the documentary review process in foreign trade operations from the Inhouse role, based on the experience developed in Casa Luker S.A.’s export operations through Aduanimex S.A. The document identifies the need to strengthen the management of operational information, since much of the knowledge related to documentary review, export follow-up, coordination with logistics actors, and the handling of operational issues is transmitted verbally or through daily experience. Based on this diagnosis, the proposal introduces the design of an Inhouse Operational Campus as a digital consultation and training tool, intended to organize key information about the export flow, documents, actors, types of cargo operations, inspections, and frequent situations. This proposal seeks to support the learning process of new collaborators, reduce rework, improve decision-making clarity, and strengthen knowledge continuity within foreign trade operations.