Propuesta de un embalaje para mejorar las entregas de productos que requieren ser transportados en distintas temperaturas “EMBALAJE MULTI TEMPERATURA”.

Abstract

The pharmaceutical industry presents its customers with products that require conservation of the cold chain, such as biologicals and reagents. The conservation of this chain is key to the preservation of its pharmacological characteristics and consequently, the effectiveness of its application. In this industry, distributors face a problem related to the distribution of medicines that require different temperatures for their conservation, in situations where aggregate orders are generated. In these cases, there is no specialized packaging with which the two temperatures are handled so that said delivery can be made simultaneously. This results in problems such as loss of quality in medicines, customer returns, and transportation and packaging costs for the distribution of medicines in separate vehicles. This work aims to propose a packaging alternative to improve the deliveries of products that need to be transported with conservation of the cold chain and room temperature, for the company Biotoscana S.A.S. In this way, it seeks to improve customer satisfaction both in terms of time and product quality and also achieve a reduction in transport costs.