Análisis de la calidad de vida laboral y los factores riesgo psicosocial de los funcionarios del CCV del INPEC del Establecimiento la Blanca de Manizales Caldas, Colombia en 2021

Abstract

The general objective of this research was to determine the quality of working life and the psychosocial risk factors in the employees of the CCV of the INPEC, in their professional work. Through the quantitative approach, a field research, descriptive level and non-experimental design was carried out. The sample consisted of 30 dragoneers who provide service in the La Blanca establishment in Manizales, Caldas. To obtain the information, a survey-type instrument with a Likert scale was used, consisting of 54 questions. The conclusions of the study were: 1) the factors that generate tension to the dragoneers are physical aggressions, excessive work, monotonous work, the number of officials for the prison population, the general conditions of the work environment and the lack of resources materials for the performance of their duties. 2) Dragoneers consider that their work environment is positive, they stated that they have job stability and there are no major problems with superiors. However, despite not considering verbal aggression as a source of tension, the risk of suffering a physical aggression is a stressor. It can be affirmed that dragoneers do not present a high level of stress despite working in a penitentiary. 4) The surveyed officials feel satisfied with their work. 5) regarding the quality of work life, they stated that both their quality of work and personal life is high. They reported experiencing well-being and that they feel satisfied with themselves in relation to the work they do.