Análisis acerca de la motivación y felicidad laboral desde la realidad del supermercado Danes, ubicado en el barrio María Paz, localidad de Kennedy, Bogotá, D.C.

Abstract

Happiness at work and motivation at work are factors related to the organizational climate and competitiveness, its importance in organizations lies in the success they can have when implementing management strategies in human talent. This research has a qualitative approach applied to the reality of the Motivation and happiness at work of the organization under study, Supermercado Danes, which is dedicated to the grocery sector, a family organization that since its administration has been developed under the empirical knowledge of its owners. In order to develop the diagnosis, a theoretical review of the most outstanding concepts that define motivation, such as Maslow's theory of needs, Mc Gregor's human relations, Frederick Herzberg's motivation - hygiene, and the respective relationship with the organizational climate as an administrative treatment to achieve happiness at work is made. In the analysis of the results obtained through the observation and the interview to the collaborators and owners of the business, it shows that indeed activities have been created that generate recreation and they recognize the enthusiasm and commitment that this produces, however the same activity of the business has prevented greater quality to the motivational processes, on the other hand in the results of the survey and of the tests made by the collaborators, they show that they take into account the factors that the company provides but nevertheless the same activities of the business distract the good, highlight the negative and present low or average levels of commitment and competitiveness.