Plan de mejora para el fortalecimiento del proceso organizacional de la empresa BBG COLOMBIA SAS ubicada en la ciudad de Bogotá.

Abstract

The main objective of this project is to determine a problem in the company BBG COLOMBIA S.A.S, which was found using tools and techniques such as the SWOT matrix, PESTEL, interviews, etc. To carry out this, the bottlenecks were identified and characterized, in order to determine a short-term solution, but of high impact, it was found that the main problem is in the organizational structure which generates a great impact. In the analysis and improvement plan, it is intended to identify the administrative and organizational structure of the company; seeking to know all the external and internal factors that influence its development, for this a study of its administrative processes, infrastructure and human resources will be carried out, taking into account the importance of the latter in the development of the organization's activities. The following investigation will show the areas with improvement opportunities for the fulfillment of the proposed organizational goals, as well as the investments in technological improvements and / or personnel training that is required. As a result of this analysis, the implementation of the improvement actions found in the different fields of the company is expected, all with the aim of aiming at the effectiveness and efficiency of its processes, promoting BBG COLOMBIA SAS to be one of the companies more competitive in the market and in this way contribute to the tendency for small and medium-sized enterprises (SMEs) to become stronger in the country.