Plan de mejora para el fortalecimiento del proceso de manual de funciones en la empresa Distribuidora Omerlac SAS ubicada en Bogotá DC.

Abstract

The general objective of the document is to determine a plan of improvement for the strengthening of the process of manual of functions in the company DISTRIBUIDORA OMERLAC SAS , the objective was to make a complete analysis from the micro and macro variables that impacted the company with respect to the manual of functions for each official Open question questionnaires were made in order to understand the context of the situation using a diagram of processes to determine additional bottlenecks we use the EFE and EFI matrices where we identify that the weighted total indicates that it is below average your strategies are not going in a proper way is not avoiding your threats, no attention is paid to competitors.(1,8) and tells us that our strengths are being properly exploited and weaknesses are not being attended to we must take quick action to close the gaps(1,7) (Matrix EFE and EFI respectively)