Portafolio de servicio de Asesoramiento en Comercio Exterior en el Banco Bilbao Vizcaya Argentaria

Abstract

The purpose of this work is to establish a service portfolio for the expansion consulting at the Bilbao Vizcaya Argentaria Bank on the import and export process; Given the growing need of the small and medium-sized business market to develop its trade and positioning in the international market. It intensified that SMEs in Colombia do not have the technical knowledge to carry out export and import processes which has limited them to access effectively in the international market, this is disadvantage with the multinationals that have a specialized department for this aspect, what makes them more competitive internationally, orienting them throughout the logistics process from suppliers, routes, costs, market and production capacity studies, legal frameworks of countries in areas of trade, contracts and incoterms, which makes updating on service portfolio can cover this need. For this, the service portfolio offered by the "Banco de Comercio Exterior de Colombia" “Bancoldex” and Procolombia were studied, which are some of the entities nationwide that have stood out for their financing and advisory service for the companies that perform International trade activities In this way, an offer of services will be structured within the bank, unifying the criteria of advice and financing in the current portfolio, as well as achieving a more complete service for the client.