Browsing by Author "Herrera Zuluaga Yulieth"

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    Estrategias de retención del talento tercerizado en una entidad del sistema pensional colombiano sede Armenia: Un enfoque desde la gerencia del talento humano
    Jaramillo Salgado Andres; Zabala Londoño Sara; Herrera Zuluaga Yulieth; Liz Katherine Ariza Matamoros
    This study focuses on analyzing retention strategies for outsourced human talent at the office of an entity within the colombian pension system in the in Armenia branch, aiming to understand the reasons behind staff turnover and explore ways to manage it more effectively. A mixed-methods approach was used, combining surveys and interviews to gather both quantitative data and employees perspectives. The results showed that turnover is not mainly related to the work environment or job performance, but rather to structural aspects of the employment model, such as job instability, limited opportunities for professional growth, and perceived differences compared to permanent staff. It was also found that, although there are positive practices in the daily work environment, there are no clearly defined strategies specifically aimed at retention. Based on these findings, a proposal grounded in human talent management is presented, focusing on strengthening recognition, integration, training, and communication. In conclusion, addressing these aspects can contribute to improving employee retention and enhancing the quality of service provided.