Repositorio Institucional UniAgustiniana
El Repositorio Institucional de la UniAgustiniana administra, preserva y difunde en OPEN ACCESS los documentos académicos de la institución: tesis, trabajos finales de graduación, libros, artículos, resultados de investigación, trabajos docentes, etc. Actualmente está indexado en varios recolectores mundiales de metadatos OAI-PMH que incrementan su visibilidad y permiten la consulta y citación de sus contenidos en todo el planeta, garantizando de este modo el acceso ilimitado y continuo a nuestra producción académica/universitaria.
Recent Submissions
Desarrollo de una aplicación móvil con georreferenciación para la gestión y localización de mascotas extraviadas en Bogotá
Cabrera-Cortez, Elmer; Grass-Murillo, Jose Luis; Alonso-Villalba, Mauricio
This project develops a georeferenced mobile application for managing and locating lost pets in Bogotá. The application allows users to register pets, post reports of loss or recovery, view locations on interactive maps, and access real-time information.
The solution was developed using React Native and Firebase, integrating authentication services, data storage, and the Google Maps API for geographic visualization. The system also incorporates search and filtering functions to facilitate pet location.
Finally, functional and usability tests were conducted to validate the application's proper functioning and ensure an intuitive and efficient user experience.
Propuesta de Mejora en la Gestión de Inventarios para Optimizar la Eficiencia Logística en la Empresa Campo Alegre S.A.S.
Quintero Diaz Nicol Dayana; Sandra Patricia Torres Diaz
This study was conducted with the aim of proposing improvements to inventory
management at Campo Alegre SAS, a company based in Bogotá that specializes in the bottling
and marketing of oils and other food products. During the analysis of the company, several
problems related to product control were identified, as the recorded information often does not
match what is actually in the warehouse. This leads to delays in orders, errors in shipments,
disorganization in processes, and communication difficulties between different areas of the
company.
Based on this situation, a proposal is presented focused on improving inventory
organization and control through the use of digital tools, clearer records, and constant
verification of merchandise. Specific roles for each department, periodic counts, better
warehouse organization, and pre-shipment checks are also proposed.
These improvements are expected to reduce errors, prevent losses, streamline logistics
processes, and provide better service to customers. Additionally, the proposal aims to enable the
company to operate in a more organized manner, making decisions based on real-time, up-to
date information, which can contribute to the growth and strengthening of the organization.
Propuesta de mejora de la presencia digital de la Cámara de Comercio e Industria Colombo Chilena
Laura Nicoll Vacca Piñeros; José Alfredo Guavita Quente
This improvement plan analyzes the communication practices of the Colombian-Chilean Chamber of Commerce and Industry (CCICC), a binational organization with seventeen years of experience promoting trade and investment between Colombia and Chile. Based on an observational assessment of its institutional digital channels, including the website and LinkedIn profile, three key communication gaps were identified: outdated content, the absence of member testimonials, and a predominantly one-way communication approach. Supported by a PESTEL analysis of the bilateral environment, the study proposes a participatory communication strategy consisting of two complementary initiatives: the institutional podcast *Conectados: Voces de la Alianza* and the *Voces Afiliadas* testimonial section within the existing newsletter. These initiatives aim to strengthen member engagement, increase the CCICC's visibility in the binational market, and create a historical archive of success stories while requiring minimal investment by leveraging the organization's existing digital infrastructure. The proposed strategy seeks to enhance institutional communication through greater stakeholder participation and more dynamic digital interaction.
Plan de mejora para el fortalecimiento competitivo de Servielectrogas S.A.S
Leon-Montaña, Laura-Yuliana; Guavita Quente JoseAlfredo
This paper analyzes the business environment of Servielectrogas S.A.S., a Colombian company dedicated to the installation, maintenance, and commercialization of gas and electric water heaters. The study evaluates the conditions of the gas appliance sector in Colombia and identifies the main competitive factors, considering international trade dynamics.
Strategic diagnostic tools such as the SWOT matrix, Porter's Five Forces model, and the competitive profile matrix were applied to identify strengths, weaknesses, opportunities, and threats. Additionally, import data under tariff subheading 841911 was analyzed, which shows a high market concentration in a few international brands.
Based on these findings, an improvement plan was formulated, structured around three strategic pillars: strengthening negotiation power with suppliers, commercial expansion and digital positioning, and customer loyalty. The implementation of this plan aims for Servielectrogas to improve its positioning, increase its profitability, and consolidate solid business relationships in the 2026–2027 period.
RELACIÓN ENTRE CARTERA EN MORA Y RIESGO CREDITICIO EN CLIENTES INDEPENDIENTES DEL BANCO AGRARIO DE COLOMBIA
Eliana Lucero Mendoza Gil; Alexander Zamora Velandia
This applied research study analyzes the relationship between non-performing loans and credit risk among independent clients of Banco Agrario de Colombia, with the aim of identifying the factors that contribute to the deterioration of the bank's loan portfolio quality.
Within the Colombian financial system, effective credit risk management is fundamental to ensuring the sustainability of banking institutions, especially in segments characterized by high levels of informality and income variability. In this regard, independent clients present a particular challenge due to the difficulty in assessing their repayment capacity using traditional methods.
The study employs a quantitative approach with a descriptive and correlational scope, integrating data collection techniques such as surveys, interviews, and document analysis. Based on this data, the study seeks to establish the relationship between delinquency and credit risk, as well as propose strategies to strengthen risk management within Banco Agrario de Colombia.