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Mostrando documentos 31-40 de 51
Propuesta de mejora de la calidad del servicio al cliente en el área de Asistencia Logística del Grupo OET
In this work, a diagnosis of the current situation of the OET Group and a documentary review of the agreement with the concepts and variables of quality, service, customer service and service quality were made. The tools ...
Fabricación y comercialización de jabón artesanal contra la celulitis a base de café orgánico
The objective of this project is the creation and execution of a company dedicated to the production of artisan coffee-based soap to combat cellulite. To establish the purpose of the project, a market analysis was carried ...
Optimización del sistema de información de peticiones, sugerencias, quejas y reclamos en la Alcaldía Local de los Mártires.
The main objective of the internship is to implement an improvement plan to optimize the performance of the information system for petitions, suggestions, complaints and complaints in the Local Mayor’s Office of the Martyrs, ...
Propuesta documental para el sistema de gestión de calidad según la norma ISO 9001:2015 para la empresa Hielo Cristal de Colombia S.A.S
The main objective of this document is to present to the company Hielo Cristal de Colombia S.A.S. a documentary proposal that allows it to achieve the future implementation and certification of a Quality Management System ...
Propuesta agroecoturística bajo el análisis y estudio de las cinco fincas evaluadas ubicadas en San Sebastián de Mariquita, Tolima
The researcher of this research found that in Colombia there are policies aimed at the tourism sector in order to promote development in agricultural areas of the country, but these policies have prevented its proper ...
Estandarización de los procesos de la empresa Diseños Exan S.A.S
The objective of this work is to generate the standardization of the processes in the company Diseños Exan S.A.S as a strategy for sustained growth in the current environment. In order to comply with the above, an analysis ...
Desarrollo de un manual de calidad para la implementación de la norma ISO 9001; 2015 en la empresa Rodriguez y Mendoza S.A.S
Rodríguez y Mendoza S.A.S is a microenterprise that is dedicated to the rental of heavy machinery and transportation of construction materials for civil works. Given its activity, a commitment to quality is necessary to ...
El modelo de la certificación OEA en Colombia frente al modelo de la certificación CTPAC de Estados Unidos
Within the dynamics of world trade, countries have proposed different alternatives to manage the
supply chain safely, both in Colombia and in the United States, qualifications have been proposed
to companies to ensure ...
Diseño de la documentación para el Sistema de Gestión de Calidad basado en la norma NTC ISO 9001:2015 para la empresa Dinamic Service S.A.S
The development of this document seeks to establish the design of the quality management system, based on the requirements of ISO 9001:2015 in the company Dinamic Service S.A.S., with which it is possible to establish ...
Rediseño del servicio al cliente aplicando la metodología QFD con el propósito de atender los nuevos requerimientos en tiempos de pandemia en la distribución de pan artesanal en Bogotá
The purpose of this project consists of being able to potentiate the technical requirements to reach the customers in the best way, fulfilling all their specific requirements of the products they want to obtain. Mainly the ...