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Estrategias para la mejora del proceso de atención al cliente en Logyca/Asociación
This project aims to solve the main problems in the area of customer service, because there are multiple factors that cause the operational processes involved in this team do not give the expected result. Different strategies ...
Estrategias de producción limpia implementadas en las pymes del sector textil en Bogotá dedicadas a la confección – Estudio de caso: Empresa Variedades Kelor.
An analysis of the operational and administrative processes of the Kelor Varieties company was carried out, taking into account that the sector (Textile - Clothing) to which the company belongs is one of the most polluting ...
Propuesta de un modelo de asignación de recursos que minimice los costos en el centro de efectivo Prosegur
This document consists in developing a model for the allocation of resources that requires minimizing the costs of the Prosegur company.
The main objective is to deliver a model for the correct distribution of work shifts ...
Estrategias que promueven el crecimiento empresarial en la producción orgánica: revisión de literatura.
The work carried out is a literature review, focused on identifying strategies for the sustainable development of organic product companies, having as main bases the initiatives implemented by several countries of the ...
Factores que Influyen en la Rotación de Personal en el área comercial de las tiendas de ropa Tennis
A study was carried out in the Tennis clothing store taking into account that there was a high turnover of personnel in the vendors and this led to the next question. What are the factors that influence staff turnover in ...
Diseño de estrategia para la mejora de servicio al cliente del Banco Itaú oficina principal en la ciudad de Bogotá
The purpose of this degree work is to design a strategy for the improvement of Itaú Bank's customer service specifically for clients located in the city of Bogotá, to comply with this purpose, a descriptive investigation ...
Percepción de los empleados de empresas industriales en Funza frente al indicador social: la remuneración, la prestación y carrera.
Using a descriptive and explanatory research and using the mixed approach (qualitative and quantitative), the Corporate Social Responsibility (CSR) of Funza's industrial companies vis-à-vis the employees working in them ...
Estudio de viabilidad para la creación del gimnasio JKA FIT SPORT en el barrio Tunal de la localidad de Tunjuelito en la ciudad de Bogotá.
In the present work the feasibility study for the creation of a gym is carried out in the El Tunal neighborhood, carrying out an investigation into the potential growth of fitness in the Bogotan culture, the most relevant ...
Formulación de estrategias de penetración del mercado para la empresa grupo consultor de seguros Ltda.
The main objective of the degree work is to carry out the formulation of market penetration strategies in the insurance sector in Colombia for the Grupo Consultor de Seguros Ltda., Where internal marketing, human capital, ...
Propuesta de implementación ISO 9001-2015 para proceso de compras en RECUPERADORA EL PORVENIR SAS, ubicada en Bogotá
The preparation of this work has been to make an implementation proposal to the purchasing process based on a standard context (ICONTEC, 2015) seeking the appropriate procedure for the acquisition of products and services ...