Uso de la billetera digital como estrategia de inclusión financiera en la micro y pequeñas empresas en la ciudad de Bogotá para el periodo 2015 – 2022

Abstract

The incorporation of financial technology and access to banking services through mobile applications and online platforms offer an unprecedented opportunity to expand financial inclusion by reaching more people who are excluded in the traditional banking system. In this work, a documentary investigation was carried out with the purpose of evaluating the relevance of the use of the digital wallet as a financial inclusion strategy in micro and small businesses in the city of Bogotá for the period 2015 ­ 2022, determining that these financial tools have have been vital for small and micro businesses to have been integrated into the financial inclusion process and thus improving the security of their assets, the service provided to their clients, leaving aside traditional accounting for digital systems that allow the evaluation of at a glance the state of finances in the desired period, in this way micro and small businesses obtain grater financial and accounting control.