Análisis sobre el desempeño laboral a partir de la aplicación de incentivos en la empresa Telesentinel LTDA

Abstract

This paper presents the analysis of a research regarding the incentives implemented by the company Telesentinel Ltda. related to the theories about incentives and those linked to motivation in order to have a basis of how they can affect labor productivity. The main thing is to identify those characteristics or circumstances that achieve beyond a good work performance a personal satisfaction in the individual. Telesentinel Ltda., is a company located in the city of Bogota in which the analysis was conducted through an interview with the head of human resources, to know what incentives they manage to motivate their workers, which of these have not been implemented again or were modified due to the pandemic and its effect on the performance of workers. The questions asked are background, knowledge and opinion. Thanks to this analysis between the theories and what was obtained from the research study, it was concluded that the company has worked incentives empirically and that over the years they have brought the expected results from the workers, but as a result of the pandemic it was decided to suspend some of them because most of them were aimed at interpersonal relationships. For this reason, other modalities are suggested to fully comply and continue to motivate their workers. to fully comply and continue to motivate its workers.