Documentación del sistema de gestión de calidad para la empresa Mecanizados Industriales Forher con base a los requerimientos de la norma ISO 9001 versión 2015

Abstract

The following work consists of documentation based on the requirements of ISO 9001: 2015 for the Company Mecanizados Industriales Forher, the development of this project is elaborated according to previously established objectives, mainly made a diagnosis of the company to know what aspects of the norm fulfilled besides the numbers in which it touched to work. This project idea was born because the company doesn´t have a system of quality management for such high demand that they have this will allow a future certification in addition to providing the customer with products and services highly certified to generate their reliability. Mecanizados Industriales Forher has been in the market for about 7 years in the metalworking sector, offering products and services to renowned companies, but it does not have a quality management system that allows this market positioning to be made. Through the requirements provided by ISO 9001 in its last update in 2015, the research group was responsible for making the respective documentation for the company, in order for the organization to have a future certification, to do so carried out the development of a quality manual with its respective risk analysis based on the Risicar method for the evaluation of the processes established in the company, as well as the characterizations of the processes and their development, generating their procedures and their respective indicators.