Plan de mejora para el fortalecimiento del proceso de la estructura organizacional en la empresa Manpower Compañia Integral de Servicios S.A.S

Abstract

In this, a consultancy was executed to a micro family business where a preliminary diagnosis, an external and internal analysis of each of the areas of the organization was carried out, through observation and inspection we learned about each of its processes and tasks, likewise the relationship with suppliers, direct and indirect competitors, clients, in order to obtain an overview of the current situation of the organization. In order to contextualize a fund in the company's environment, a characterization of the sector was carried out and with this we were able to have a clearer vision of how its behavior is and how it has contributed to the country's economy in recent years; Within the analysis of the macro environment, the entities that regulate this economic activity were included in order to have a governmental and regulatory perspective for the operation of its operations. For this analysis the social, environmental and technological aspects were also taken into account. Regarding the internal analysis, through various diagnostic tools such as the EFI, EFE, DOFA, and PESTEL matrix, we show the strengths, weaknesses and opportunities for improvement that the organization has. Based on this, a research problem was drawn up, in order to identify and propose a restructuring of the strategic planning, the functions manual and a profile of the positions that are currently in force in the company, each one accompanied by some indicators of measurement that will allow to measure the effectiveness of the proposal.