Aplicación de analítica y métrica en el Operador Logístico MCT S.A.S, con el propósito de incrementar la productividad y la competitividad, bajo los lineamientos del modelo de estándares internacionales SCOR

Abstract

This project is developed in the logistics operator MCT SAS, located in the municipality of Funza Cundinamarca, with the purpose of knowing and diagnosing the supply chain using the SCOR reference model. The SCOR model is made up of four phases, phase I called higher level is characterized by the identification of the processes that make up the supply chain, additionally in phase II or configuration level the activities with which the processes are carried out are determined, On the other hand, in phase III or level of process elements, the information flow is evidenced and the activities are broken down; additionally, in phase IV an improvement proposal is made. It is worth mentioning that throughout the development of the SCOR model methodology, attributes are proposed and metrics are identified; however, in this document phase I and II will be developed. Firstly, for the development of the model, the processes that are important for the company are identified by means of a flow chart and the application of the VSM (Value Stream Map). Then, the attributes are evaluated according to the indicators that the company manages and a board of indicators is created to diagnose the supply chain and the quality of the information managed by the company.