Browsing by Author "Velasquez-Turga, Jennifer Catherine"

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    Estrategias para la retención del personal orientado a disminuir la rotación de la empresa Américas BPS durante el año 2023
    Malfitano-Cárdenas, Cristian Leonardo; Doncel-Castro, Andrea Milena; Reatiga -Carreño, Ingrid Katerine; Velasquez-Turga, Jennifer Catherine; Parra-León, Nydia
    In this work we will carry out the identification and analysis of the main causes that generate high personnel turnover in the Américas BPS Company during the last quarter of 2023. In order to obtain the required data, tools such as surveys and interviews will be used that reflect the current situation of the company to subsequently generate conclusions and recommendations that can mitigate the impact of the constant change of collaborators. Personnel turnover causes loss of economic resources in the company since hiring expenses such as medical examinations, affiliations, training, etc. arise, and it also represents work overload for the personnel who carry out these processes. Within this work, it will also be possible to demonstrate the level of satisfaction that the collaborators have with the conditions provided by the company and whether they meet the expectations and real needs of the collaborators. It is important to keep in mind that the company's human resources are one of the main factors for it to be in constant growth and to obtain the desired results. For this reason, it is necessary to know the main characteristics of the population and thus establish strategies that are consistent with their own needs