Browsing by Author "Rozo Suarez, Carol Yineth"

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    Diagnostico para la propuesta de acciones de mejora alineadas a un Sistema de Gestión de Calidad
    Rozo Suarez, Carol Yineth; Venegas Varela, Sebastian; Prada Vargas, Carolina
    In the COMPUFÁCIL Business Group, the development of a model based on the ISO 9001: 2015 standard was carried out, where non-conformities were identified in its integrated management system, through this diagnosis and the tools based on the Quality of the people in the specialization have been given solutions to these non-conformities generating a continuous improvement in the organization and creating an organizational culture focused on quality in the Compufácil Business Group.