Browsing by Author "Monroy Vasquez, Jose Ricardo"

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    Documentación de un sistema de gestión de calidad bajo la norma NTC-ISO 9001:2015 para empresa gráfica - Nataniel Trujillo Torres
    Monroy Vasquez, Jose Ricardo; Carranza Martínez, Juan Carlos
    In the present work of degree was carried out the design of the documentary structure of a System of Quality Management focused on the fulfillment of the Colombian Technical Norm NTC-ISO 9001 version 2015, taking into account the requirements that must fulfill Graphic Company - Nataniel Trujillo Torres of said norm. Empresa Gráfica - Nataniel Trujillo Torres is an organization dedicated to the provision of offset printing, digital and large format printing, production of commercial stationery and material P.O.P. (Merchandising). It is located in the city of Bogotá D, C. in the town of Engativá, in the La Estrada neighborhood. The scope of this degree work was each of the strategic, missionary and support processes of Empresa Gráfica - Nataniel Trujillo Torres. In the initial diagnosis that was made in the organization determined that it is necessary to carry out the design of the documentary structure of a quality management system in Empresa Gráfica - Nataniel Trujillo Torres in order to improve the efficiency and effectiveness of each of the strategic, missionary and support processes that the company has.