Browsing by Author "Fernandez-Castro, Alejandra"
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Item IMPO-LINE Plataforma de importación dirigida a pequeños clientes de SiacoFernandez-Castro, Alejandra; Oviedo-Ballesteros, Diana Sofia; Suárez Galeano, LlanetThe Siaco customs agency is one of the main customs agency companies in the country, it is part of the Repremundo group which is the set of 7 companies that are dedicated to developing different foreign trade specialties, Siaco focuses on advising and executing processes Import and export mainly, has large clients that perform these operations in large quantities and continuously, the management that gives the company to those customers is in advance and systematized to all its processes, so there are no major problems to provide the service But import problems were identified for small customers, due to delays in the operation process there have been delays, fines and non-compliance with the client, for this reason in this work a digital support has been proposed, which will be a Direct contact between the company and those small clients that would benefit from a platform that allows them to execute their processes step by step.