Browsing by Author "Ballesteros-Fierro, July Milena"

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    Diseño de mapa de proceso productivo de la empresa markart colombia sas
    Ballesteros-Fierro, July Milena; Rodríguez-Santana, Carlos Andrés
    The company Stiker y marquitas MARKART COLOMBIA SAS is a company that has been in the market for more than 10 years, dedicated to the design and elaboration of stickers to mark school supplies, school uniforms and the elaboration of personalized details for special occasions, such as for the day of mother or father, constant innovation will appear to satisfy the needs of the clients on the occasion that is required, they will discover a pleasant environment for each occasion, at present the company shows problems in its organizational structure, since by not having a map of stipulated process generates internal reprocesses deriving a competitive disadvantage compared to other companies. Given the above, the organizational issue is of great importance for the proper functioning of internal processes, increase productivity and reduce shortcomings within the processes in order to meet the satisfaction of the end customer.