Browsing by Author "Alba-Quintero, Gladys"

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Variables que generan un alto índice de rotación de personal en el supermercado Maxi Oferta
Bernal-González, Dora Alejandra; Reyes-García, Ericka Yurley; Alba-Quintero, Gladys; Fernández-Estupiñán, Nancy; Ariza-Matamoros, Liz Katherine
Employee turnover at the Maxi Oferta supermarket has become a critical organizational problem due to the constant increase in voluntary and involuntary resignations, which affect productivity, operational continuity, and the company's internal costs. This phenomenon involves not only the movement of employees into and out of the company, but also the presence of individual, organizational, and external factors that influence job retention. This research seeks to identify the variables that generate this high level of turnover by analyzing aspects such as work environment, leadership style, working conditions, recognition, compensation, sociodemographic characteristics, and labor market dynamics. The company, located in Bogotá, has experienced an increase in employee attrition despite offering legal and stable working conditions, which has led to cost overruns, negatively impacted customer service, and decreased operational stability. This study aims to understand the causes of turnover and propose strategies to improve talent retention, strengthen a sense of belonging, and promote a healthy and productive work environment. The results will allow for the formulation of preventative actions that contribute to the well-being of workers and the improved performance of the supermarket.