Today, companies face great challenges looking for ways to become more competitive, demanding high quality standards in each of the products and services they offer. This is the case of the company SIIWEB S.A being a company ...

The project arose in response to the need of the hardware retailer in Colombia R.F.C. S.A.S., which is essential to understand, improve, and standardize its internal processes. Hence the opportunity to start this work, ...

Currently there is a business problem, the lack of planning and wrong or null implementation of tools that allow the adequate management of the processes, this problem is seen with greater presence in the MiPymes. The ...