Análisis del proceso administrativo de JUGOS-ITOS S.A.S en Soacha Cundinamarca

Abstract

The great organizational change of small companies is due to globalization that has given way to the opening of new markets and increasingly competitive environments, so companies must seek administrative optimization to achieve business growth and establish processes in a formal way internally and externally.

It is for this reason that the purpose of this work is to propose an analysis of the business administrative process focused on an SME dedicated to the manufacture and marketing of beverages such as juices and mineral water, located in the Ducales sector, in Soacha, Cundinamarca; During its development, 3 phases were established in the research methodology, for this purpose, it was necessary to apply a guide of observation, interview and survey, instruments that allowed to evaluate the internal panorama of the company and the opportunities of improvement. Secondly, an analysis of the information is carried out in order to have a business horizon for JUGOS-ITOS S. A.S with the aim of focusing on problems. In relation to the results obtained and the analysis of the information, a strategic plan and administrative adjustments are proposed with guidelines for improvement in the mission, vision, organizational policies, creation of corporate values, strategic objectives, process map, organization chart defining the hierarchical levels as well as integrating a function manual and a logo, in this way proposing improvements to the company. In accordance with the above, the expectation of the research is to convert the administrative weaknesses into strengths in favor of the growth of the company where it develops its economic activity.