Diseño de un plan estratégico de gestión del talento humano para las pequeñas y medianas empresas (Pymes) del sector telecomunicaciones

Abstract

The management of human talent today has become one of the most relevant issues for the treatment of any type of organization and, especially, for Small and Medium Enterprises (SMEs), since it has been identified that they do not have sufficient resources to perform a good administration. In addition, it is determined that the interests of these SMEs are clearly focused on the operational side. According to several investigations, it is possible to identify that when human talent is mismanaged, it is very likely that a situation of business failure is reached. In the present work, a strategic plan for human talent management was designed for SMEs in the telecommunications sector, carrying out qualitative research, where the instrument used to collect information was a literature review, identifying the application of strategic planning in human talent management, detailing the background, evolution and shortcomings in this field of study. Consequently, the design of this plan seeks to focus on key and fundamental processes for the development of human talent management within SMEs, so that they can have greater direction and control over the involvement of staff, making them optimize their resources and effectively achieve their objectives.