Factores que Influyen en la Rotación de Personal en el área comercial de las tiendas de ropa Tennis

Abstract

A study was carried out in the Tennis clothing store taking into account that there was a high turnover of personnel in the vendors and this led to the next question. What are the factors that influence staff turnover in the commercial area of ​​clothing stores? To respond to the above, the main objective is to identify the factors that influence the turnover of personnel in the commercial area of ​​clothing stores. Also followed by specific objectives such as: make the diagnosis on the impact of the climate and job satisfaction within the company and identify the causes that cause negative feelings of the vendors and how this can affect the turnover of staff, finally , generate a proposal for improvement to reduce staff turnover rates. The methodology used for the development of this study began through observation and a questionnaire where issues related to job dissatisfaction, organizational climate, motivation or job satisfaction were identified, ending with the analysis and results of the survey applied to 50 promoters of clothing stores