This document presents a customer loyalty system, implementing strategies based on the consumer behavior of frequent and non-frequent customers through a client management software called CRM.

The work presents a methodological proposal to implement the Internal Control System, in a company of the real sector, which provides technological solutions for the processing of means of payment; aligned with the regulations ...

This research project is aimed at determining the production capacity of tropical fruits with an international market orientation, focused on the United Kingdom in Europe. will serve as a guide and support for further work ...

The general objective of this research work to choose the business administrator diploma is to review the status of the epistemological status of business administration, using a qualitative approach, with a method of ...

The objective of this project was based on designing the Quality Management System (QMS) for the Relationship and Customer Care Directorate; For this, three main phases were developed, which consisted of: the current ...

This internship report is based on Colombian legislation 1072 of 2015, Sole Regulatory Decree of the Labor Sector. The General Risk System Labor is the set of public and private entities, norms and procedures, destined ...

This work offers an improvement plan in the area of human resources of the Arteurbano Foundation, for a solution to a problem that is presented by the breach of responsibilities by some of the volunteers of the Foundation. ...

he case study of the company, CIAC SA, is presented, emerged from the organization's international research initiative, in this way an analysis of the internationalization strategies used by the organization is disclosed, ...

The principal aim of this document is identifies the problematic ones presented in the company Admiralty Holdings of Colombia SAS dedicated to the administration of exemptions. t is used as tool to gather information, a ...

The main objective of this professional internship work is to design a quality management system manual based on the NTC ISO 9001: 2015 that allows Eurosystem Revestimientos y Fachadas SAS to continue with the system ...