Plan de mejora para el fortalecimiento del proceso administrativo en la empresa Mag Dotaciones SAS ubicada en Bogotá

Abstract

The project is meant to provide an improvement plan for the company Mag Dotaciones S.A.S. that is centered in taking corrective actions focused mainly in the area of human talent and in the implementation of digital platforms (Web Page and Application). For this purpose, the strengths and weaknesses within the company's operation and the most significant factors in the competitive positioning of the global market were identified. In order to carry out the strategic management that allows the proper development of human and technological resources, and in addition to find out what would be the advantages of having this division, an external and internal diagnosis was carried out, including different variables of the environment. The importance of establishing an area of human talent for the improvement of processes, the definition of staff functions, organizing selection and recruitment processes, as well as finding a means of interaction with customers and users to organize and optimize the relationship between information and the company's goals, became evident. As a result, we consider that the created functions manual should be implemented since it is of great relevance for decision-making and the establishment of an organization chart, delimiting the work and defining responsibilities of the different positions to promote business strategies.