Repositorio Institucional UniAgustiniana
El Repositorio Institucional de la UniAgustiniana administra, preserva y difunde en OPEN ACCESS los documentos académicos de la institución: tesis, trabajos finales de graduación, libros, artículos, resultados de investigación, trabajos docentes, etc. Actualmente está indexado en varios recolectores mundiales de metadatos OAI-PMH que incrementan su visibilidad y permiten la consulta y citación de sus contenidos en todo el planeta, garantizando de este modo el acceso ilimitado y continuo a nuestra producción académica/universitaria.
Recent Submissions
Plan de mejoramiento para Bajo Cero.
Nhicoll Alejandra Plazas Osorio
This study analyzes the feasibility of expanding the company Bajo Cero through a franchise model in the city of Villavicencio. Based on a market analysis, it examines environmental conditions, consumer behavior, and the existing supply, identifying favorable opportunities such as urban growth, low competition in the nitrogen ice cream market, and interest in innovative experiences.
It also highlights the business’s strengths, such as its differentiated value proposition based on the sensory experience, its positioning on social media, and its connection with a young audience. Weaknesses related to the lack of a structured franchise model and the concentration of operations in Bogotá are also acknowledged.
As a result, the design of a franchise agreement is proposed that establishes legal, operational, and financial guidelines, enabling organized expansion. In this way, the project contributes both to the company’s growth and to the practical application of academic knowledge in the Colombian business context.
Análisis de los factores organizacionales asociados al ausentismo laboral en la Empresa Ciudadela Comercial Unicentro durante el año 2025
Bustos Pinzon Daniela Catalina; Corchuelo Diaz Norma Constanza; Nydia Parra León
This research aimed to analyze the organizational factors associated with employee absenteeism at the company Ciudadela Comercial Unicentro during 2025, specifically examining the impact of organizational climate, leadership, communication, workload, motivation, and job satisfaction. The study employed a mixed-methods approach and a descriptive scope, utilizing data collection techniques that included the analysis of absenteeism records and the administration of a structured questionnaire—featuring Likert-scale items and open-ended questions—to a sample of 20 employees from various areas of the organization.
The results showed that 85% of the respondents had experienced absenteeism during the analyzed period, even though the majority reported a favorable perception of the organizational climate, leadership, communication, and job satisfaction. Furthermore, the study identified health issues and family or personal situations as the primary causes of absenteeism, while work-related stress was recognized as the key organizational factor requiring ongoing monitoring.
It is concluded that employee absenteeism is a phenomenon that does not depend solely on the organization; therefore, it is recommended to strengthen strategies regarding well-being, stress prevention, and employee support. These measures aim to maintain a positive work environment, contribute to employee well-being, and reduce the impact of absenteeism on productivity and organizational performance.
Análisis de los factores de la resistencia al cambio organizacional, que llevan al cierre a las PYMES en la ciudad de Pereira durante los años 2020 al 2025 - Analysis of the Factors of Organizational Resistance to Change that Lead to the Closure of SMEs in Pereira from 2020 to 2025
Sandoval Castaño Nathalia; Astudillo Rivera Andrea; Pérez Martínez Martha Janneth; Delvasto Ricaurte Esperanza
This research analyzes how resistance to organizational change affects the adaptability and sustainability of small and medium-sized enterprises (PYMES) in Pereira during the period 2020-2025, using Mallas y Gaviones Risaralda S.A.S.
The purpose was to identify the factors that influence resistance to change and establish their relationship with organizational permanence and competitiveness. This research was conducted using a qualitative approach, with a non-experimental, longitudinal design and an explanatory scope.
The information was obtained through semi-structured interviews with employees at different levels and was supplemented with a document review. The results showed that resistance to change is associated with cultural factors, organizational habits, uncertainty, and leadership styles; however, they also showed that adequate human talent management, accompanied by communication, training, and participation processes, would favor organizational adaptation. It is concluded that the strategic management of continuous improvement is a determining factor in strengthening business sustainability, promoting innovation, and improving the responsiveness of PYMES to the challenges of such a dynamic and changing business environment.
Impacto de la Gestión Integrada de Riesgos en el Éxito de Proyectos Ágiles en Cundinamarca
Ausique-Angarita,Santiago; Gavilán-Angarita,Mayerly Nataly; Berbeo-Guevara,Juan David
Abstract
This article analyzes the relationship between integrated risk management and the success of agile projects carried out by organizations in the department of Cundinamarca, Colombia. The research problem stems from the fact that, according to the Standish Group (2020), only 31% of technology projects achieve full success, while a considerable share present deviations in scope, time, or cost, or fail completely, a situation that worsens in agile environments, where the flexibility of the life cycle can create in teams a false sense of security that underestimates the need for formal risk management. The general objective was to analyze this relationship based on the principles of the PMBOK Guide, 7th edition (Project Management Institute [PMI], 2021). Methodologically, the study adopted a quantitative approach, a correlational scope, and a postpositivist paradigm; a five-level Likert questionnaire was designed for professionals who execute agile projects in public and private organizations in Cundinamarca, validated through expert judgment and a pilot test, with a target of at least 40 participants. Because the instrument's application is still underway, this document presents, for illustrative purposes only and simulated over that same sample size, results that exemplify the type of findings expected when processing the information in IBM SPSS Statistics through descriptive statistics and Pearson or Spearman correlation coefficients. The simulated results suggest a positive, moderate-to-high association between the four risk management dimensions assessed and the perceived success of the project, particularly in risk response planning. It is concluded, preliminarily, that the formal integration of PMI risk processes within agile frameworks such as Scrum or Kanban would be a relevant factor for improving project performance in the Colombian context, and practical recommendations are proposed for organizations in the region, pending confirmation with real data.
Propuesta de diseño de un programa de estilos de vida saludable para los trabajadores del centro educativo Juan Carlos Garzón/Proposal for the Design of a Healthy Lifestyle Program for the Employees of the Juan Carlos Garzón Educational Center.
Brayan Stiven Rodríguez González; Jhon Francísco Hernández Jiménez; Yeni Piedad Pillimue Cruz; Zudelaine Marval Bermúdez; Diana Derly Bueno Castro
This research was conducted with 20 employees of the Juan Carlos Garzón Educational Center, who completed the FANTASTIC instrument to assess their healthy lifestyles and identify the areas requiring greater improvement. The objective was to develop a proposal for the design of a healthy lifestyle program for the employees. The methodology followed a quantitative approach with a descriptive and cross-sectional scope. The population consisted of 20 employees, representing the entire staff of the institution. The results showed an overall score of 74.9, corresponding to the “adequate, you are doing well” level; however, opportunities for improvement were identified in the areas of physical activity, nutrition, and personality types. Based on these results, the healthy lifestyle program “Caring for Life at the Educational Center” was designed for implementation over a six-month period and included activities, indicators, resources, responsible personnel, and a schedule. As a dissemination strategy, a virtual booklet was developed to present the proposed activities in a clear and organized manner.
It is concluded that, although the employees generally demonstrate an adequate level of healthy lifestyles, there are specific areas that require further improvement. Therefore, the proposed program constitutes a preventive strategy aimed at promoting employee participation, strengthening self-care, and encouraging the adoption of healthy habits in the workplace.