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Propuesta para mejorar el servicio que se presta a los usuarios del Sistema Integrado de Transporte Público SITP, por parte de los operadores de buses de la empresa Masivo Capital Patio Porvenir.
In order to investigate the various causes that lead to failures in the provision of services for users of the integrated public transport system "SIPT", the "Porvenir" courtyard has been taken as a population, corresponding ...