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Diseñar el Sistema de Gestión de Calidad (SGC) para la Dirección de Relaciones y Cuidado del Cliente de la empresa Olimpia Management S.A.
The objective of this project was based on designing the Quality Management System (QMS) for the Relationship and Customer Care Directorate; For this, three main phases were developed, which consisted of: the current ...
Diseño de la documentación del Sistema de Gestión de Calidad, basado en la norma NTC ISO 9001: 2015, para la empresa “Afin S.A Comisionista de bolsa”.
The need for continuous improvement in Colombian companies leads them to generate projects that help strengthen the search for tools that improve their processes, products and services in order to meet customer needs. One ...