Plan de mejora para el fortalecimiento del proceso de organización administrativa en la empresa Agencia de Aduanas Aduanera Mundial S.A.S nivel 1 ubicada en Cr 74B No 47 - 57 Of 102

Abstract

The company Agencia de Aduanas Aduanera Mundial SAS Level 1 does not have policies and procedures in the areas of Human Resources and Finance; Therefore, in this work, the design of an improvement plan for the optimization of processes and the creation of policies and objectives that help internal and external improvement in the aforementioned areas is carried out, as well as the elimination of internal reprocesses that do not contribute to the good organizational performance, analyzing with different matrices and administration methods the current situation of each area and the possible solutions to current problems, which affect the perception that the client has of the company today; Accordingly, said improvement plan was delivered to Mrs. Sivilina Peña Hernández, who is the current Manager of the company and recognizes the shortcomings detected as well as appreciates the proposed improvement plan, which will take it into account in the future, as soon as it is carried out. a series of internal changes.